Interest

Learning & Neuroscience of science.  Understanding Sciences of Emotional Intelligence & Human Brain.

Teaching & Training developing talent to its fullest potential.

Coaching.

Fitness. (Karate, Body Building.

Family.

Summary

NYS Certified TeacherA creative and passionate Training &  Instructional Design Specialist with over 12 years experience in developing classroom-based and online training programs from design to delivery in the areas of both technical and soft skills.Diverse training experience combined with a passion to work hard, a drive for excellence, and a flexible approach. A Dynamic communicator and presenter with the ability to develop training at all levels of organization.Proficient technical writing skills and the ability to create effective training documentation.Works effectively independently as well collaboratively with all levels of the organization

Team builder by improving performance through improving morale and increasing productivity utlizing the end users Emotional Intelligences.

Work History

Work History

Operations Mgt/ Training & Development

HSBC BANK

ØDesigned, developed and delivered highly successful customer relations and quality training programs

ØDesigned training curriculum to improve individual performance based on compliance and regulatory issues within the strategic direction of companies business plans.

ØMonitored training cost to ensure budget is not exceeded, and prepared reports to justify expenditures

ØDeveloped quality training program that saved company over $500,000 and reduced arbitration compliance risk to corporation

Loan Officer/ Community Relations

M&T Bank

Loan Officer1998-2005

M&T BankBuffalo,NewYork

ØDeveloped training programs for retail banking division branches at all levels, as well as outside vendors

ØDeveloped quality control system to integrate both mortgage compliance and employee development

ØCross trained retail branch employees for development as well as flexibility

ØDeveloped alternate training and selling methodologies if expected results were not seen

ØImplemented trainer-based customer relations role-play and feedback programs for skill building and awareness of social perceptiveness to enhance companies quality initiatives

ØDeveloped explicit marketing and sales programs for outside partner relationships

ØMonitored, evaluated and recorded training activities and programs for their effectiveness

ØPartnered with IT and Executive Managers to identify individual and companies’ business unit needs analysis for development of future training

Jan 2011 - Apr 2012

CFO

ITT-TECHNICAL INSTITUTE

As The Director of Finance (CFO) I had direct responsiblity-for the campuses financial reporting systems and reports along with the compliance reporting management of the organization. I assisted in the Public relations and communications marketing plans on numerous occasions and was Chairman of the Junior Achievement event for our community.While at ITT I was elected to participate in a team of subject matter experts on a financial aid project in compliance and standards. This was in recognition over my peers with more experience than I, due to my committment to excellence and for my above average performace.Also while at ITT I led team of Finance officers to lowest Audit and biggest turnaround in shortest time of the schools history. As a result off this I was recongized by the companies corporate office in Finance for achieving these results and moving the campus Financial reporting in a positive direction

2010 - 2010

Trainer/Executive Leadership

SAN Contract Training/Communications & Project Management

Corporate TrainerManagement and Project Management backgroundQuality ControlMarketing & Operations Masters Degree in EducationBanking / FinanceMortgage

Sep 2007 - Aug 2009

Classroom Teacher

Buffalo Public Schools
Provided intensive and direct instruction to students in Reading and Math intervention programs. *Developed detailed lesson plans in all subjects with Blooms Taxonomy and according to New York State performance indicators. *Differentiated instructional lessons to multicultural urban classroom with severe learning disabilities. *Collaborated closely with Reading and Math departments to ensure lesson plans were suited to student's individual needs. *Worked closely with colleagues on various building committees; elected as alternate building union representative. Conducted staff development seminars, training other teachers on instructional methodology of inclusion classrooms, serving on curriculum committees, and the outcomes of each like achieving 98% pass rate on state Regents tests over a school average of 82%. Taught teachers how to navigate and use of Promethean smart boards. Responsible for preparing detailed lesson plans to intensive group of learners in public educational setting. Organized & developed training procedure manuals and guides outlining course materials
Feb 2005 - Jun 2007

Teacher * Substitute

Williamsville Central schools
2005 - 2007

substitute Teacher

Lancaster Central schools

Education

Education

Masters Degree

Medaille College

Masters Degree

Medaille College

Bachelor of Science

Medaille College

Skills

Skills

Microsoft Excel

Project Management

Lean Six -Sigma

Microsoft Powerpoint

Microsoft Word

Certifications

Certifications

NYS Teacher

New York State Education