John Carlton

John Carlton

Work History

Work History
May 2007 - Oct 2008

Facilities Supervisor

  • Managed day-to day operation of facilities which included, maintenance, catering, move coordination, space planning, landlord and property management liaison,  security, and security badge maintenance
  • Managed day-to day operations staff  of 15 for Office Services that included facilities, mail and receptionist
  • Responsible for building operations, fire safety, response to emergencies and business continuity that ensured confidence in employees
  • Facilitator and organizer of new hire orientation
  • Maintained and tracked appropriate assets of property, building and equipment
  • Managed and interacted with all external vendors providing various services
  • Respond to issues and request by Leadership
  • Create and manage annual budget for all facility related funds, ensuring invoices are paid correct and in a timely manner
  • Supervise, lead and mentor facilities staff in carrying out daily operational and career development objectives and goals
  • Assure consistency of Service activities across all sites in DC area
  • Ensured that Facility services, activities and processes met end-users needs and expectations consistently, while complying with organization standards, policies and practices
  • Coordinated facilities and related communications as appropriate
  • Managed several million dollar construction projects from office build outs to major renovations of space working with multiple vendors including electrical, plumbing, millwork. Also managed the bid process for construction projects to obtain best pricing.
Oct 2001 - Jan 2007

Supervisor III Facilities

  • Oversaw day-to-day facility operations for 4000+ employees at headquarters location
  • Supervised 10 departmental employees
  • Simultaneously managed employee issues, questions, and problems while responding in a timely manner
  • Negotiated and managed all facility vendor relationships, contracts and budget
  • Developed systems, processes, and best practices to optimize client satisfaction
  • Creator of training documentation including policy and procedure manuals and quick guides
  • Strategic liaison for Executive staff members and dealt with highly sensitive and confidential information and issues
Feb 1993 - Oct 2001

Supervisor I Facilities Coordinator

MCI Telecommunications
  • Oversaw facility operations for 11,000+ employees at nine locations
  • Managed twenty employees and contractors
  • Executed all OSHA rules and completed internal audits
  • Developed an inventory tracking database of all furniture assets
  • Produced monthly executive reports for management
  • Coordinated all new hire desktop set-up
  • Maintained accurate records of office supply levels at all nine locations