Vice President, Human Resources
Ascension Health System, Jacksonville, Florida
Daughters of Charity National Health System (Now Ascension Health)
In 1990, the Daughters of Charity National Health System comprised over fifty hospitals and other residential health care facilities across the United States.In the intervening years it has reconfigured its mission to include other Roman Catholic religious orders, and is now known as Ascension Health.
Baptist/St. Vincent’s, Jacksonville, Florida, 1993 – 2000
Comprehensive regional healthcare system, with total licensed hospital beds exceeding 1,200 and net operating revenues of approximately $600,000,000.00.Vice President, Human Resources
Oversaw all Human Resources functions system-wide, including Compensation and Benefits, Employee Relations, Staffing and Human Resources Information Systems for over 9,000 employees.
- Created first system-wide human resources function for Baptist/St. Vincent’s Health System, resulting in uniform policies and procedures and reduced human resources administrative expenses.Encouraged autonomy for geographically dispersed management.
- Consolidated all employee benefits, compensation and employee relations processes resulting in a reduction of FTEs by 14%, and saving benefits rates and administrative costs while improving employee satisfaction.
- Successfully created and led the first system-wide diversity initiative. Surveyed employees concerning diversity issues and utilized feedback to deliver a diversity training process aligned with organizational mission.
- Developed and implemented an employee peer review grievance procedure and designed and delivered a training program for peer review panelists. New process facilitated increased internal grievance resolution while reducing external charges and other litigation to zero during the first year of implementation.
- Integrated a many tiered compensation system into a single set of ranges for improved simplicity and employee satisfaction.
- Effectively coordinated and handled separation and outplacement for senior and middle managers, as well as coordinating the closing of major operating units. Experienced no resulting charges or litigation.
DePaul Medical Center, Norfolk, Virginia, 1990 – 1993
A 388-bed teaching hospital affiliated with the Medical College of Hampton Roads.Vice President, Human Resources and Support Systems
- Facilitated a complete management restructuring while effectively transitioning the organization from an entitlement to performance driven culture. Established common performance review dates.
- Implemented the organization’s first cafeteria benefits program that resulted in reduced costs and increased measure employee satisfaction.
- Implemented a PC-based HRIS.
- Initiated a new peer review employee grievance process.
- Led Total Quality Management improvement initiatives throughout the hospital.