Work experience

Work experience
Apr 2010 - Present

Facility Administrator


- Front-line leader in an Outpatient Clinic managing superior-quality patient care, P&L, goal setting, hiring, coaching, exceptional patient outcomes, and project management.- Responsible for day-to-day facility operations management to include budget development, maintenance of financial goals, teammate management and development, clinical excellence and operational compliance.- Continually review and audit facility to be in line with conditions of coverage and state compliance.- Ensure the clinic has a trained, productive, and caring team that is committed to providing a safe and comfortable experience for patients at every visit.- Provide holistic care and servant leadership.- Assist in the coordination of patient assistance through case managers, social workers and state agencies.- Continue to make a difference in the life of Patients, Teammates, and the Community.

Jan 2011 - Present

Regional Director- Southeast

Sigma Lambda Beta International Fraternity Inc.

- Managed a 6 man Regional Board of Directors.- Managed and supervised the 13 collegiate chapters in Region, which includes sending monthly written recommendations to the collegiate Chapters.- Gave general supervision to the composition, policies and operations of the Region- Assisted with the enforcement of policies and procedures of the Executive Office.- Supervised the conduct of meetings, ceremonies and rituals by collegiate Chapters in the entire Region.

Sep 2007 - Dec 2010

Assistant Regional Director- Southeast

Sigma Lambda Beta International Fraternity Inc.
- Worked with the six southern most collegiate chapters in the Region under the supervision of the Regional Director.- Sent monthly written recommendations to the collegiate Chapters in the south.- Assisted the International Vice President-Collegiate Operations as requested.- Supervised the conduct of meetings, ceremonies and rituals by collegiate Chapters in the southern district.  
Aug 2010 - Dec 2010

Administrative Intern

University of Miami- Miller School of Medicine

(Under the guidance of Vice Chair and Chief Administrative Officer, Marc Halman)Gained a broad knowledge base of healthcare operations in the following areas: Leadership, Clinical Operations, Marketing, Financial Management & Budgeting, Strategic Planning & Human Resources.- Worked on several projects for the CAO including:- Utilization of physician E/M coding, billing practices, and marketing initiatives.- Completed Hepatology divisional overview which encompassed interviewing the Division Chief, Sr. Div. Administrator, Billing Supervisor, Research and Laboratory Director, Research and Laboratory Manager, Fellowship Coordinator and key liver Specialists/Physicians.- Created business plan for Liver Institute which included an analysis of physician activity and trends to determine the financial viability for additional facilities.- Created the 2011 clinical calendar for Hepatology with the assistance of the Billing Supervisor.- Created a revised organizational chart.Literature Reviews: Viability of Family Practice Divisions in Academic Institutions, Diabetes Management- Worked on several projects for the Director of Clinical Operations including:- Patient access project: Analyzed data to revise schedule while utilizing advanced MS Excel skills.- Observed clinic flow for time study.- Shadowed various members of the senior leadership team.- Attended weekly Division Administrator meetings.

May 2008 - Aug 2010

Patient Services Representative

MedAssist, LLC

- Worked with patients at HCA Facilities and by telephone to establish their eligibility for public aid programs (Medicaid/Charity/Disability). Well versed in Meditec, Artiva, and CUBS programs.

- Guided patients through the application process for public programs, and worked with caseworkers and other agencies that provide benefits.

- Placed applications on behalf of patients, and traveled into the community to take patients to appointments and visit Medicaid offices.

Sep 2007 - Apr 2008

Patient Coordinator

Nations Diabetic Center

- Responsible for the coordination of patient information, patient services and the creation and maintenance of reports used for informational purposes.

- Determined the priority of the patients needs, developed guidelines for prioritizing work, and evaluated the effectiveness of each department and modified activities when necessary.

- Worked closely with Customer Service, Medical Records, and Shipping to ensure each patient is expedited.

- Created daily and weekly statistical and informational reports pertaining to where new patients are in the process, and distributed them to the Marketing and Executive level.

- Completed various administrative tasks when deemed necessary. Versed in Nobel, Nobel Tracker, and Nobel Labels.

Jun 2006 - Jul 2007

8th Grade Science Teacher- Teach for America

Newark Public Schools

- Accepted into the competitive and selective Teach for America program and became a certified K-8 Teacher and Middle School Science Teacher

- Educated 90 8th grade students science, according to the New Jersey core curriculum standards.

- Assisted in coordinating 8th grade graduation activities.


Aug 2008 - Dec 2010


Barry University

Activities and Societies: Upsilon Phi Delta Honor Society President, Medical Group Management Association, American College of Heathcare Executives, American College of Medical Practice Executives, South Florida Health Executives Forum, SFHEF 2010 Scholarship Recipient.

Jun 2001 - May 2006

Bachelors of Science

University of Florida

Activities and Societies: Greek Judicial Board, Hispanic Student Association, Cuban American Student Association, NAACP, Florida Hispanic Latino Collegiate Forum- Workshops Director, Institute of Hispanic Latino Cultures, Multicultural Greek Council, Sigma Lambda Beta International Fraternity Inc.



Youth Development/Mentoring

Community Building

Spanish Speaker

Event Management and Planning

Organizational Development

Leadership Development