Jessica Bohannon

Interest

Flying, horseback riding, reading, riding four wheelers, fishing, hiking, sports, anything outdoors

Summary

Seeking a position that will allow me to utilize my abilities and professionalism.

Work History

Work History
Sep 2007 - Nov 2008

Account Executive

Top Gun Executive Group
  • Develop and maintain professional relationships with staffing agencies
  • Provide information on company operations and job opportunities to potential applicants
  • Pre-screen and refer qualified applicants to hiring managers and executives for interviews
  • Identified and initiated contact with all authorized hiring decision makers within major corporation
  • Innovative, goal-oriented, and creative approach to delivering results
  • Strong customer service background
  • Proven ability to work under high stress
  • Team player with outstanding interpersonal and problem-solving skills
2007 - 2007

Customer Service Representative

VCA—Tomball Veterinary Hospital
  • Maintained excellent customer relations and developed customer rapport
  • Resolved customers complaints on as-needed basis
  • Ability to follow instructions well and make decisions with no supervision
  • Demonstrated ability to gain customer trust and provide excellent follow-up, leading to increased repeat and referral business
  • Expertise in resolving escalated customer service issues
2006 - 2007

Customer Service Representative, Administrative Assistant, Inventory Control

Five J.A.B, Inc.
  • Directed day to day operations, providing fundamental support to company President and office co-workers
  • Played key role in design of inter-office intranet, collaborating with Web developers to identify and define essential components of site functionality
  • Compiled and analyzed data from monthly reports to prepare daily inventory count records and ordered necessary supplies as needed
2005 - 2006

Customer Service Representative

Victoria Electric Cooperative, Inc.
  • Maintained exceptional customer relations and developed customer relationships
  • Demonstrated ability to gain customer trust and provide excellent follow-up, leading to increased repeat and referral business
  • Ability to follow instructions well and make decisions with no supervision
  • Conducted in-depth research for development of company website and proposed to development team

Education

Education
Aug 2000 - Dec 2004

BS

Skills

Skills

10-key Calculator

Internet

Microsoft Windows

Microsoft Office

Organization

Strong Customer Service

Leadership