William Tanco

Work History

Work History
Jun 2010 - Present

Web Designer / Graphic Designer

Tanco LTD.

Started my own web design / graphic design business. Redesigned a company's website with 2 different designs, reformatted a company's website and add maintain the website.

Nov 2010 - Mar 2011

TurboTax Tech Support / Customer Service

Sutherland Global Services

Answered phone calls and chats from customers that had issues with their TurboTax program on their computers. Also assisted customers in looking up specific items within the program to help guide the customer to the proper location to find the answer of their specific tax question. 

Jul 2007 - Jan 2009

Store Manager

Lids Inc.

Started as Assistant Manager and promoted in 8 months of starting. Was responsible of bank deposits, interviewing for employment, hiring, terminating, inventory, theft prevention, store supplies, and planning work schedules

May 2005 - Jul 2007

Sales Floor Associate/Interim Merchandise Supervisor

Wal-mart #5022

Started in Electronics, then learned Connection Center(Cell Phones) and the Photo Department at the same time. Unofficially became the Electronics "Second-in-command" according to the store. First Employee of the Month when the store initiated it. Was Interim Merchandise Supervisor of Children's clothing while working in Electronics at the same time

Education

Education
Sep 2007 - Jun 2010

Associates

ITT Tech
Aug 1998 - Dec 2004

Associates

Broome Community College

Took some time off in between 2000 and 2004 for family issues. Studies included: C++ programming, Java, and Visual Basic

Skills

Skills

2d Graphic Design

Using the Adobe Master Collection and also by hand

3d Graphic Design

Autodesk

Adobe Master Collection Suite

Microsoft Office