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Portfolio

May 2010 - present  Repair Technician 1

Jun 2010Present

Cspire Inc.
  • Test phones for correct operation and functionality; inspect them for missing parts, lens, buttons, and no visible cosmetic flaws.
  • Ensure that the phones are ready to be shipped to retail outlets.
May 2009May 2010

Field Technician

FieldSolutions LLC

FieldSolutions LLC is a company that provides technicians to perform single order break/fix repairs, and facilitate national technology deployment for national field programs.  I have been employed part time in the past several months by this company.  Assignments included primarily printer repair.

Sep 2004Feb 2007

Shop Technician

Ikon Office Solutions, CC
  • Configured Canon and Ricoh copiers to provide enhanced capabilities to meet customer specifications.
  • Performed troubleshooting and repair of copiers.
  • Programmed copiers to satisfy client-specific requirements.
Nov 2000Jul 2004

Field Customer Engineer

Business Communications, Inc.
  • On-site maintenance and repair of laser jet and dot matrix printers.
  • Provided on-site troubleshooting service for printer/PC network interface.
Oct 1997Nov 2000

Printer Technician

Ikon Office Solutions

  • Repaired and maintained fax machines, laser and dot matrix printers.
Sep 1995Oct 1997

Maintenance Technician

University of Mississippi Medical Center
  • Maintained supply and return air grills, evaporators and condenser coils.
  • Performed routine air filter checks and replaced filters.
Apr 1994Sep 1995

Service Technician

TruVision Wireless Cable
  • Assembled and installed residential wireless receiving antennas.
  • Measured signal levels and repaired wireless antennas.
  • Performed area surveys using RF signal strength equipment.
Dec 1993Mar 1994

Self (Gates Video and Repair)
  • Repaired consumer electronics: VCRS, televisions and stereos.
Jun 1978Oct 1993

Broadcast Technician

Mississippi Public Broadcasting
  • Switched and maintained on-air programming.
  • Set-up programs for playback and dubbed source video.
  • Performed maintenance and insured that programs met FCC specifications.

Education

Sep 2007Mar 2009

Certificate in Network and Communications Management

Devry University/Keller Graduate School of Management

 Courses completed in this curriculum include:

  • Network Operations and Management
  • Essentials of Telecommunications
  • IP Telephony/VOIP
  • Principles of Information Security and Privacy
  • Wireless Communication Systems
  • Network Strategy and Design
  • Networking Concepts and Applications
  • Strategic Management of Technology
  • Telecommunications Law and Regulation
Sep 1996Apr 1997

Hinds Community College

Maintained an A average in the following telecommunications courses:

  • Fundamentals of Telecommunications
  • Telephone Systems

References

Willie Darby

Johnny Burse

Interest

  • Trustee at Galilee Missionary Baptist Church, Carthage, Mississippi
  • Basketball, football, bowling, and computers

Portfolio

Summary

Dedicated, resourceful technician with over 30 years experience in diversified  environments. A focused, self-motivated team member who takes pride in solving complex technology problems and delivering user-friendly solutions.

Objective

To obtain employment using statistical data and associated marketing tools to plan for and improve

the performance of Casino operations, or maintain and install hardware, software, and peripherals associated with video, computer or Telcom equipment.

Skills

Essential Customer Service Skills Certification
Certificate issued by Louisiana State University which shows the job readiness of a perspective employee

Certifications

General Radiotelephone Operator License

Federal Communications Commission

Authorized Service Technician

Hewlett Packard and Lexmark

A+ Certified Professional

CompTIA