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Work experience

Mar 2009Present

New Business Coordinator / Office Technician

Penn Mututal Life Insurance Co / Hill Financial Group, LLC
  • Assist in life insurance, annuity, and investment production including processing new business, agent preparation, and underwriting
  • Design spreadsheets for new business, agent weekly production, supply ordering, contacts, etc.
  • Interact with medical facilities and third-party vendors to acquire necessary client records
  • In-depth knowledge of all insurance software programs to assist and train new agents
  • Field agency's key-person for company's upgrade to Office 2007
  • Responsible for all computer-related problems including printers and network troubleshooting
Jan 2006Dec 2008

Delivery Coordinator / Driver

The Best Little Flower Shop in Roswell
  • Daily interaction with customers including the resolution of complaints
  • Direct contact with corporate accounts, funeral homes, and places of worship
  • Coordinated tasks between drivers and designers including prioritizing orders for completion
  • Handled store computer problems
Aug 2004Dec 2004

Assistant Manager

Hockey Time USA
  • Assisted customers with advice and purchases
  • Closed down store including handling cash and locking up
  • Inventory management and store design
  • Developed detailed Excel spreadsheets to streamline the Inventory process
  • Trained new staff and participated in employee performance reviews
May 2004Aug 2004

Contractor Assistant

Bill Tasios Home Improvement
  • Assisted with:
    • demolition and rebuilding of decks, fences, doors, and windows
    • indoor jobs such as installing hardwood floors, ceiling fans, and light switches
    • operations at TJ's Sports Bar including installation of front deck seating, TVs, and toilet
  • Unsupervised power washing of driveways, walkways, and decks
Aug 2002Jan 2004

Research Assistant

Georgia Tech Adult Development Lab
  • Entered data into SPSS, examined for patterns, and presented to graduate students for analysis
  • Assisted graduate students with experiment setup and materials
May 2002Aug 2002

Research Assistant

Georgia Tech Memory Lab
  • Scheduled appointments and initial discussion with volunteers via phone
  • Conducted in person questionnaires and experiments
  • Entered data into SPSS


Aug 2009May 2011

Master of Science

Kennesaw State University
  • SAS Base Programming
  • Linear Regression Analysis
  • Experimental Design
  • Data Mining
  • SAS Advanced Programming
  • Categorical Analysis (Logistic Regression)
  • Multivariate Analysis
  • Mathematical Statistics
  • Calculus
  • GPA: 3.7
Jan 2005May 2008

Bachelor of Science

Kennesaw State University
  • Cognitive Psychology - my personal favorite!
  • Psychology of Career Development
  • Psychology in the Workplace, Motivation and Leadership
  • Experimental Psychology
  • American Philosophy
  • Modern Philosophy
  • Asian Philosophy
  • Global Economics
  • Principles of Marketing
  • Intro to Financial Accounting
  • American Government
  • Foundation of Criminal Justice
  • Management and Behavioral Sciences
  • Coaching Principles
Aug 2001May 2004

Georgia Institute of Technology
  • Industrial / Organizational Psychology
  • Engineering Psychology
  • Social Psychology
  • Research Methods
  • Abnormal Psychology
  • Human Development
  • Personality Theory
  • Principle of Sociology


Microsoft Access
Microsoft Outlook
Microsoft Powerpoint
SAS 9.2 Advanced Programming
Proc SQL Macro Language Efficient Programming
SAS 9.2 Base Programming
Microsoft Excel
Macros with "Macro Recorder"
Microsoft Word


Pat Hodges

Maybeth Rogers

  • Contact info provided upon request

Jacquelyn Temsamani

  • Contact info provided upon request

Jackson Hill


To secure a challenging position with an organization offering an interesting work environment and growth opportunity that will utilize my current and future education and skills



  • Ice Hockey - Go Bruins!
  • Hiking
  • Philosophy
  • The game of Euchre and its probabilities
  • Probabilities related to games using anywhere from four to twenty sided die
  • Collecting and analyzing random data
  • Creating datasets and analyzing historical data from the National Hockey League
  • Sports Simulation using Excel
  • Scuba Diving
  • Video Game Music
  • Saving and investing!


Oct 2010Present

SAS 9.2 Base Programming

Jul 2009Present

Series 6

Aug 2009Present

Series 63