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Objectives:  Hard working. Extensive customer service skills. References available upon request.

Work experience

Jan 2014Jan 2015


Good Earth Cafe & Bakery

Responsible for handling the till and helping customers with the ordering and execution of their orders. The job includes making coffee and baked goods as well as helping with overall customer satisfaction and handling any customer complaints. 

Responsible for all baked goods sold at the shop. This included waking up at 5am and working an 8 hour shift multiple days in the week. 

Jan 2013Jan 2014


Sturgeon Valley

Job responsibilities included handling all weekly graphic and media design documents. Organizing and cataloging data. Booking appointments and functions. 

Customer service. As the person at the front of the office, I was responsible for connecting with and understanding the needs of everyone that entered the office. It was my job to ensure that people were comfortable during the wait for their appointments and that after their appointments they were satisfied and all of their needs had been met. 

I helped customers with any additional items that they required. Such as lifting heavy items, helping them find rooms around the building, solving any inquiries or requests that they might have had and informing them of any upcoming events. 

Jan 2010Jan 2013

Receptionist/Customer service representative

Beaners' Hair Salon

I was responsible for handling all customer service issues. This involved answering phones, booking appointments (on the phone, online & in-person) , resolution of customer complaints, and ensuring overall customer satisfaction.

I was responsible for welcoming the customers upon entering the store, getting them into their appropriate chair for their appointment and ensuring they were satisfied with all levels of service during their checkout.

I was also responsible for handling the till, cashing out at the end of the day, and ensuring that the shelves remained stocked.  


Sep 2015Dec 2016

Communications 101

NAIT - Northern Alberta Institute of Technology

Certificate of communications in a business setting.

Sep 2009Jun 2013

High School Diploma (GED)

Bellerose High School

Graduated with honours and received a scholarship for academic achievement in all three years. 

Text Section

I have extensive experience with traveling, specifically aboard air crafts. I have traveled to multiple countries and have lived in various countries around the world.  I am currently working toward a certificate of fluency in the German language, and already have a working knowledge of the language. 



Good management of organization and multi-tasking

Competent in dealing with multiple clients 

Capable of dealing with high stress levels

Extensive customer service experience 

Excellent interpersonal communication skills

Flexible schedule 

Good analytical skills 

Good at problem-solving