Jayme Siewert

Responsible for handling the till and helping customers with the ordering and execution of their orders. The job includes making coffee and baked goods as well as helping with overall customer satisfaction and handling any customer complaints. 

Responsible for all baked goods sold at the shop. This included waking up at 5am and working an 8 hour shift multiple days in the week. 

Job responsibilities included handling all weekly graphic and media design documents. Organizing and cataloging data. Booking appointments and functions. 

Customer service. As the person at the front of the office, I was responsible for connecting with and understanding the needs of everyone that entered the office. It was my job to ensure that people were comfortable during the wait for their appointments and that after their appointments they were satisfied and all of their needs had been met. 

I helped customers with any additional items that they required. Such as lifting heavy items, helping them find rooms around the building, solving any inquiries or requests that they might have had and informing them of any upcoming events. 

I was responsible for handling all customer service issues. This involved answering phones, booking appointments (on the phone, online & in-person) , resolution of customer complaints, and ensuring overall customer satisfaction.

I was responsible for welcoming the customers upon entering the store, getting them into their appropriate chair for their appointment and ensuring they were satisfied with all levels of service during their checkout.

I was also responsible for handling the till, cashing out at the end of the day, and ensuring that the shelves remained stocked.  

Certificate of communications in a business setting.

Graduated with honours and received a scholarship for academic achievement in all three years.