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Seeking mid level employment with a company within the field of helpdesk, Networking, and Junior Systems Administration.


Virtualization, Network Security, Cloud Computing, Processors, Blade Servers, wireless technology, and high speed mediums of communication.


I have Broad based experience with computing and networking hardware’s such as printers, hard disk, memory, motherboards, Routers & Switches, and CPU’s. In addition, I also have experience with Operating Systems such as Windows XP, expertise in Vista, Windows 98, Server 2003, and various Linux OS just to name a few. I obtained my A+ certification in April 2009, Network + in June 2009, MCTS Vista in September 2009, and completed course work in Cisco CCNA {Routers and Switches}. I am seeking mid level employment with a company within the field of helpdesk, Networking, or Junior Systems Administration  while continuing to expanding on my knowledge base.



Arthur McNeil is a premier computer training school specializing in Information Technology and Communication. AMI provides structured Hand on training methods and techniques that are taught by highly trained and certified industry professionals. The  instructors share a wealth of expertise and knowledge but also possess passion and commitment for the success of AMI students.

A+ PC hardware & software certification course

Network+ Local & Wide Area Certification Course

MCP: Microsoft Windows Vista OS exam 70-620

CISCO CCNA Certification Course Exam 640-802



SUNY Plattsburgh

Wake Technical Community College


Work experience


System Technician

Verizon Wireless
Employer: Job Title: System Technician Start Date: End Date: Responsibilities and Key Accomplishments

Family Specialist

Employer: McCloskey Services Job Title: Family Specialist Start Date: End Date: Responsibilities and Key Accomplishments: Work under the hospices of the Office of Mental Health (OMH) with emotionally disturbed children
Jan 2005Jul 2005

Student Helpdesk Specialist

Help assist students and faculty with computer and electronic software and hardware issues.


Interpersonal Skill
1. Excellent interpersonal skills working with Clients of all various backgrounds. 2. Excellent team and individual working relationship. 3. Ability to manage various projects and/or task simultaneously.    
1. Experience cabling straight through and cross over cables.   2. Experience with Windows 98, Windows 2000, Windows 2003 Server, XP, and Vista.   3. Experience with the administrative functions within Windows Server 2003 and the functioning of Active Directory. Created parent and children domains, created and manage users, and implemented group policies within a small network.   4. Experience with Exchange Server installation and implementation.   5. Experience creating VPN's.   6.Understanding and configuration of network communication protocols mainly TCP/IP and IPX/SPX.   7. Configuring  interfaces on Cisco routers and switches.   8. Understanding and implementation of routing protocols RIP 1 V2, IGRP, OSPF, and EIGRP.   9. Created ACL's (Standard and Extended).   10. Excellent sub-netting and VLSM skill.        
Computer Hardware
Studied and obtained A+ 220-602 on computing hardware. Independent experience installing and configuring hardwares such as PC and Laptop Hard Drives, motherboards, Ram, Video graphic cards, and Network Interface Cards.


Apr 2009Present


Jun 2009Present

Network +

Sep 2009Present

MCTS Vista