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  • Dedicated Customer Service oriented demonstrating effective leadership in all aspects
  • Possess exceptional organazational skills and attention to detail
  • Success driven to manage time wisely and excellent interpersonal communication skills
  • Excels at problem solving effectively
  • Highly motivated and results driven
  • Team player and natural leader with excellent communication skills

Work experience

Aug 2011Present

Route Manager/Driver

  • Efficiently run a route
  • Utilize time management in transport and delivery of freight
  • Comply with all customer request
  • Complete all scheduled deliveries and pickups
Oct 2004Aug 2011

Route Manager/Driver

  • Ensured superior customer experience by addressing customer concerns and resolving problems effectively
  • Established operational objectives and routes of four drivers and delegated work assignments
  • Assumed responsibility over route productivity and managed work flow to meet and exceed quality service goals
  • Directed and accounted for the deliveries of personal route as well as 4 other drivers
Aug 2004Aug 2008

Bus Boy/Cocktail/Customer Service

  • Assigned guests to tables suitable to their needs and according to proper rotation               
  • Assertively upsold alcoholic beverages and effectively promoted the menu
  • Consistently offered professional,friendly and engaging customer service
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests



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