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Work experience

Jul 2012May 2015

Team Leader II

Swiss Re Shared Services
  • People management - Handling 10 team members, 2 Deputy team leads, Accounts payable, Travel & Expenses teams. Conducting regular one to ones, objective setting and end of period reviews.
  • Process Management – AP and T&E, Invoice/expenses payments, regular reviews, SLA adherence, KPI, daily activities, drive the process improvements, quality & controls.
  • Travelled “Zurich” for transformation workshop & “Bratislava” for Group Internal Audit and continual improvements.
  •  Project Management - No PO No Pay, AP standardization, Process Expert Network.
  • Innovations - Ideas implementations and encourage team to think out of the box & monthly R&R, guidance for promotions, process improvements.
  • Received Value creation award-Q4 for $60k cost savings through payment terms change for vendors and other AP projects.
  • Implemented "Central receipt of invoices & SMART KPI".
  • Rewards – Received appreciation from unit head for the process simplifications and being best people manager, guiding team members for R&R, promotions.
  • Client centricity - Web based conferences, organized telepresence, Quarterly operating reviews and exceeded their expectations.
  • Leadership – providing coach & mentorship for team members, vision, explore the new opportunities, proactive approach in problem solving.
  • Achieved “Green” in KPI metrics (invoices pay before due date) and received appreciation from unit head. Received "B2 rating" from GIA.
Feb 2007Jul 2012

Process Lead-Finance

Tesco HSC-Whitefield
  • Accounts payable/Ops/GC teams handling, recruitment/Periodic reviews and MIS reports preparation.
  • Initiated and implemented a sustainable spend analysis process where as identified 300k Euros cost savings for company and received appreciation from HO, Ireland.
  • Work plan review on high volume management on daily basis, processing the AP invoices, Payments audit, Weekly forecasting & variance analysis using the tools Oracle 11i and Triboni, Discoverer.
  • Handling month end closure activities and liaising with accounting, reconcillations and audit team with relevant reports.
  • AP project management on No PO no Pay, Optimization, debit balance, Duplicate payment check, Aged invoices clearing and ensuring Daily activities are completed as per SLA.
  • Resolving supplier queries/Escalations through calls and e-mails and Vendor relationship management.
  • Got promotion for Knowledge transfer process (Transition), learned the AP process in Ireland and implemented the process in HSC.
  • Received Value awards for the initiative “Knowledge sharing forum” and more no. of invoices processed and also organized fun committee.

Received Extra Miler award, Best team of the Quarter Award for achievements in the projects and SMART goals

Mar 2005Feb 2007

Process associate

Infosys BPO ltd
  • Order management processing where as receiving the order requests and validating and booking the orders within the estimated time frame.
  • Certified in eSCM professional training and implementation incharge for the entire engagement.
  • Received extra miler award for taking new process development initiatives consistently.
  • In charge for the Training & Development, daily meetings (Team huddle) and providing the process training for new joiners.
  • Organized fun committee, team building activities and fun games on weekly basis.
Oct 2001Feb 2005

Sales Associate

  • Handled books section operations and people management, team huddle reporting to store manager on weekly basis.
  • Analyzing the Products supplier wise and preparing purchasing orders for Suppliers.
  • Transaction processing, Stock in/out handling, Pricing & bar-coding verification.
  • Verifying consignments, segregation, displaying books and maintaining the forthcoming reports.
  • Handled the customer order processing and providing feedback to customers. 
  • Implementing the new strategies to improve the sales and service.




Sikkim Manipal University


University of Madras

Diploma in Computer Technology

Rajaji Institue of technology



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