Jawad Shah

Jawad Shah


Business Development Consultant

·      Professional Engineer with an Executive MBA focused on delivering total ICT solutions to customers whereby generating revenue

      and increasing profits.

·      Technically competent in Fixed line data/voice and Wireless technologies (MPLS, NGN, IP, VoIP)

·      Energetic self-starter with excellent team development, conflict resolution, relationship building and negotiation skills.

·      Evaluated management programs, isolated the cause(s) of technical and human performance gaps or organizational needs.

·      Evaluated and executed marketing programs: discounts, value proposition, positioning, targeting segment, pricing strategy,

      promotions, product awareness through advertising and brand creation.

·      Expert in forecasting workforce and technology requirements, establishing/redesigning organizations, and influencing/leading the

      work of individuals and groups in change initiatives.

Product Development/Management/Marketing:

·      Identified new products/services development opportunities (Concept Development)

·      Developed products/services business strategies, plans, budgets and prices for defined market.

·      Developed service operational procedures and coordinate with Sales, Customer Service, Engineering and Operations department.

·      Planned, monitored and assessed existing product/services portfolio through their life cycle phases (Growth, Maturity, Decline).

·      Prepared marketing collaterals for products and services including brochures, content for web relevant to the products,

      installation/user guides and FAQs.

·      Performed competitive analysis, product positioning, and prepared customer /market specific

Implementation and Operation

·      Program managed large multiple multinational on-site Engineering projects while at Nortel and Woodbridge (11 yrs).

·      Developed Test and customer Acceptance plans for post deployment execution at customer sites.

·      Developed Contracts and Hired team of professionals internationally as per project requirement.

·      Expert in Technical and Business Support Systems based on eTOM and ITIL standards.

·      Experienced in aligning Business Management Processes with OSS/BSS/CRM and ERP systems.

·      Experienced in developing and executing operational processes for NOC and Support Teams: Service Delivery, Service Assurance, Escalation, Incident, Change and Configuration Management processes

·      Developed and executed Service Level Agreements (SLA) with key internal and external stakeholders.

Partners and Alliance

·      Identified/selected partners as part of joint operations, system integration, system development and resellers in order to meet

      business objectives. (NAVlink, AT&T, SBM)

·      Negotiated partnership agreements and coordinate with legal team including contract management.

·      Identified relevant stakeholders to be involved in transition leading to acceptance and approval

·      Assessed potential Joint Venture (JV) opportunities and evaluated impacts via proposed business models (Outsourcing, BOT,

      Resellers etc)

·      Developed re-seller selection criteria; screened and selected potential re-sellers.

·      Writing contracts, Building and Maintaining Carrier relationships.

Work History

Work History
Dec 2006 - Present

Sr. Business Development Consultant

Saudi Telecom Company

As a BD consultant, my responsibilities include preparing corporation for the liberalization of the voice/data market.  Particular emphasis has been on the development, implementation, and marketing of Managed Services, opening additional sales channels through partnerships, developing and executing Sales Plans, Training, winning Mega Projects [>SAR 200M], Customer Care image improvement, Processes, Procedures and Converged Billing System integration.

·      Executed strategic partnerships with a local and international companies (ORANGE, AT&T [$10M /yr], HAJZ, SBM [SAR

      110M over 5 years])

·      Key strategist and developer of Managed Router Service in the Kingdom (Outsourcing Model)

·      Bid Manager / Strategist and winner of key customer RFPs (ITCC, EMAAR, ARAMCO, NCB)[ITCC – 5 year Build and

      Operate Contract worth over SAR 960M]           

Sep 2004 - Oct 2006

VP of Business Development

Wireless Billboards Technoloby

Startup Company to develop marketing and media campaigns using revolutionary WBB patent pending technology and products.  As a consultant, my responsibilities were to develop a prototype and sign technology partners.

·Developed a working Proof of Concept using ‘Text only’ model for Investment Groups

·Signed Contract with TELUS Mobility to offer WBB Services using CDMA/1xrtt Technology [$50M]

·Developed business model for the President and the Executive committee

Jul 2000 - Aug 2004

Director of Enterprise Solution

Telus Mobility

As a Director of Enterprise Solutions team, I was responsible for the development, launch and sale of new wireless data applications/solutions for Corporate IT clients in a multi-cross functional team environment that included Customers, IT/IS teams, RF Engineering, Sales and Marketing.

  • Lead a team of 9 Systems Engineers and 46 Account Managers and 24 Account Executives with annual OPEX budget of $6M and with annual Wireless Data quota $10M.
  • Balanced team’s workload, broadening client relationships, handling technical escalations, salary administration, and performance reviews, recruiting, motivating and recognizing staff.
Oct 1995 - Jul 2000

Sr. Systems/Sales Engineering Manager – Global Operations

Nortel Networks

Responsible for Network Integration & Service Delivery of Nortel's entire data product portfolio.

·Led a cross-functional team in managing channel partners and successful execution of projects to support Nortel’s

      Canadian and International distribution community, including the self-sufficiency, technical effectiveness and accreditation of

      partners’ engineering staff. 

·Traveled to customer sites, internationally and domestically as needed to establish detailed project plans and executed them


May 1989 - Sep 1995

Program Manager

The Woodbridge Group

Led Project Management of new Manufacturing Plant builds and maintaining/supporting existing ones. Supervised all levels of Engineering including Chemical, Electrical, Mechanical and Civil to focus and work in harmony in meeting project completion deadlines.

·Coordinated Engineering/IT projects from start to finish including supervision of installation on building sites and in process

      plants.  Build and Commissioned Projects: $1M-$150M.

·Supported technical service groups in bringing processes from a conceptual stage to commercialization.





- Specializing in systems and network design, control engineering and logic.

- Certified Nortel Passport Engineer (7K and 15K)

Executive MBA


- Specialized in Environmental Economics, developing Business models for Renewable Energy.

- Finance and Marketing



Project Management

Excellent organization skills with the ability to lead teams of different backgrounds and skillsets in achieving a common goal.  Over 5 years of extensive Project Management experience in the Manufacturing sector, responsible for commissioning electro-mechnical equipment in a highly automated plant environment.

Product Development and Management

Ability to provide leadership and insight into developing new product and services. Experience in executing entire lifecycle of product development including developing NPI, Business Plan, Network Feasibility, Testing, Pricing, Marketing and Sales plan and eventual Product Launch.   Managing product or service thereafter as it goes through its initiation, growth, maturity, decline phases and applying changes to marketing and pricing plans accordingly.

Strategy and Execution

In a competitive market, maintaining market share and minimizing losses demand strategic vision in many areas including key areas such as pricing and product differentiation. I have been helping CLECs and ILECs develop strategies to offset competitive forces and help Service Providers to maintain their edge.



Professional Engineer

APEO - Association of Professional Engineers of Ontario