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MBA in HR with over 9 years experience of designing and delivering learning programs have led diverse teams of professionals in training and learning design interventions.


May 2015Present

Training Manager


Du Telecom- Retail 


  • Envisioned smart solutions and executed strategies to decrease training expenses by $12K annually.
  • Fully accountable for increase of employee retention by 34% and team agent’s retention by 74%, realizing cost savings of $130k annually.
  • Provided management training to create more meaningful and productive performance management, corrective actions, and discipline/discharge procedures.
  • Chaired Safety Committee, designing complete safety program and providing training for management teams.
  • Provided coaching and guidance to management and assisted in the development and execution of special programs designed to reduce turnover while improving morale and teamwork.


Training Delivery

Pleasant Personality with ability to deliver complex subjects with ease.

Microsoft Office, C, C++ and Java

Certified from APTECH.

Technical Training

Product Trainer - AT&T- ISP, Virgin Media- ISP, Cisco- Networking, Microsoft Office - 360, VM Ware, Du - Telecom- Certified Line Trainer

Learning Management

Adept with L&D System - LMS, Forecasting, instructor-led training (ILT), virtual learning, exams, certifications, and compliance content for training and developing employees.

Team Management

Improving Team Effectiveness, Team Dynamics, Team-Building Activities, Effective Recruitment, Developing Team, Coaching Team, Motivating Team, Rewarding and Engaging People, Performance Management, Delegating Effectively, Managing Different Groups.


Process improvements: reduced duplication of effort, less time spent correcting mistakes, faster access to information. Cost savings: lower staff turnover, lower recruitment costs; reduction in bad debts; reduced customer support calls; reduced help desk calls; reduced need for supervision; reduced downtime; increased staff productivity; fewer machine breakdowns; lower maintenance costs, etc.
Improved profitability: increased sales; more referrals due to better customer service; new product ideas; improved customer satisfaction and retention, Performance improvement: in quality, quantity, speed, safety, problem solving, Behavioral improvements: in attitude, ethics, motivation, leadership, communication, reduced staff conflict. Increased staff satisfaction: Well trained staff tend to be happier, stay longer, and are more loyal.

Linguistic skills

English, Urdu, Tamil, Telugu, Kanada, Hindi and Malayam



Masters in Human Resources Managament

Indian School of Business Management and Administration

MBA - HR                                                                                                                                                               84.7%


Bachelors in Computer Science 

Magadh University

Bachelors in Computer Science                                                                                                                  63.3%



Annie Besant Theosophical college -Board of Intermediate Education Hyderabad, A.P,India.

II PUC                                                                                                                                                                     50.2%


Secondary Education

Trinity Higher Primary School

SSLC - Board of Secondary Education, Hyderabad, Andhra Pradesh, India.                                               52.0%