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Work experience

Feb 2014Present

Front Desk Associate

FIRST SERVICE RESIDENTIAL (Toronto, Ontario)
  • Acting as a brand ambassador in respect of the company towards the people.
  • Work with supervisor and property manager to develop proactive ideas.
  • Interaction with the residents & people, resolving their issues.
  • Maintained accurate resident records and customer relations.
  • Prepared reports and routine.

May 2012Aug 2012

Marketing Coordinator

COCA-COLA. INDIA.
  • Deployed marketing skills to generate sales by 4%.
  • Assessed growth & profit.
  • Meet with current clients, customers biweekly to get feedback, complaints and any concerns that they have.
  • Developed, monitored & implemented marketing, social media and communication

     Plan.

  • Gathered, researched and prepared communications material for internal and external audiences.
  • Established, implemented and assessed communication channel, mode, strategy generated to inform our stakeholders of policies, revised polices or initiatives of beverages further determined by Coca-Cola.
  • Used company database to update the inventory list and daily sales reports.
  • Worked with professionals to accomplish monthly targets.

.

Mar 2008Apr 2012

Customer Service Coordinator

COCA-COLA. INDIA.

(PART TIME)

  • Direct interaction with the customers
  • Solve and answer customers inquires.
  • Pioneer and sustain relations with the public.
  • Communicate & Co-ordinate on special publicity events and sales promotions strategies for internal and external stakeholders.

KEY SKILLS & STRENGTHS 

 SKILLS 
  • Monitoring the marketing strategies, campaigns and preparing reports.
  • Analyzing current marketing trends, market research & economic development.
  • Knowledge in project management methodology.
  • Strong project and people management skills.
  • Proficient with computers, software & management applications.
  • Efficient in using MS-Office, MS- Outlook, MS- Project, Acrobat, Social media tools.
  • High level of proficiency in presentation software like Prezi

Education

Sep 2013Dec 2014

Project Management Post Grad Certificate Program 

Centennial College

Project Management

Sep 2012Aug 2013

International Business Management Post Grad  Certificate Program

Centennial College

International Business Management

Jun 2009Jun 2012

B.B.A

Panjab University

Bachelor of Business Administration

  COMMUNITY INVOLVEMENT 

  • Volunteer Venue Coordinator

         34th International Festival of Authors (IFOA)

         Harbourfront Centre

  • Member 

        Rotaract Club of Mississauga

  • Volunteer Member

         Harbourfront Centre

  • Member

        Plan Canada

  • Volunteer Member

        International Student Festival

        

INTERESTS

Travelling, Music, Camping, Cooking, Food & Culture, Meeting new people, Sports, Games, Technology, Cars, Skydiving, Management, Passion for marketing, Spending time with family

REFERENCE

Available upon request.