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Highly specialized professional trained in methods of servant leadership. Characteristics include a focus on the servant based leadership ability to lead by example. One that strives to provide for and offer their hand in order to facilitate achievement and success for those that follow. Capable in the ability to facilitate an evolving environment where sharing, learning, and self assessment are key components. Skilled in leadership that facilitates collaboration and community affording the opportunity for a shared mission or vision.

Work experience

Jan 2010Present

Program Manager


Responsible for marketing, recruitment, and advising for Bachelor’s, Master’s,                  and Doctoral degree programs. Main Account includes recruitment for                                 the Utica College Nursing, Healthcare Administration, and Physical                                     Therapy degree programs. Focus on relationship Building along with                                   mastery of a consultative sales approach, have led to personal

achievement and growth within the organization.

Jan 2009Jan 2010

Admissions Advisor

Kaplan University

Responsible for management and effective movement of prospective students

through the enrollment process. Key responsibilities require effective time

management skills along with effective communications skills. Professionalism

and deadline management have also proven to be successful in enrolling

and maintaining new students.

Awards & Accomplishments

- Met or exceeded enrollment goals in September, October, and November.

- Received excellence award for achieving 150% of enrollment goal along    with a quality score that exceeded 95% in September.

Jan 2005Jan 2009

Branch Manager

Enterprise Rent-A-Car

Managed daily operations of branch including but not limited to fleet

management, relationship building of referral sources, marketing to develop new relationships, customer service management, sales calls to existing and potential customers to develop new corporate accounts, sales team training and management.


-Personally achieved 60% damage waiver sales 5 months in a row.

-Developed 5 management trainees to become Assistant Branch  Managers.

-Was ranked #1 corporate account manager 3 months in a row.

-Consistently achieved customer service rankings above company average.


· Enterprise Rent-A-Car Best of the Best outing 4 times for sales.

· Enterprise Rent-A-Car Best of the Best outing 3 times for marketing



May 2009Present

Master of Arts

Gonzaga University
May 2009Dec 2010

Masters Certificate

Gonzaga University
Jan 2000Jan 2005

Bachelor of Arts

University of Louisville