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Jason Cope

Bar Manager and Bartender

Objective

Skilled restaurant bar manager with a winning attitude and desire to expand my horizons. Focused on setting high expectations and raising service standards. Seeking to advance my professional career.

Work History

20162018

Corporate Bar Trainer and Bartender

 Howl At The Moon and Splitsville Lanes

Operated in extremely high volume and pressure settings.

Communicated well and used strong interpersonal skills to establish positive relationships with guests.

Handled light customer service issues and referred more in depth issues to management per protocol.

Consistently maintain high levels of cleanliness, organization, and sanitation of foods and beverage products to ensure quality.

Input customer ordering into POS system and accepted payments.

20152016

Bar Manager

Bourbon and Broad

Weekly productivity meetings with ownership to ensure organizational efficiency.

Initiated negotiations of vendor contracts.

Assigned tasks and oversaw the direction of employees to ensure compliance with quality control guidelines and food safety procedure.

Counsel and discipline staff when necessary.

Performed restaurant walk through to guarantee timely and excellent service.

Efficiently resolve problems and concerns to the satisfaction of all customers, musical acts, and management.

Maintained and edited POS system reflecting changes to inventory.

Education

Civil Engineer

Cincinnati State

Coursework including environmental engineering, urban agriculture, and management.