Download PDF

Jason Cope

Installation Technician 

Objective

Skilled worker  with a winning attitude and desire to expand my horizons. Focused on setting high expectations and exceeding my goals. Seeking to advance my professional career.

Work History

2018

Installation Technician

Safe Haven / ADT

Carry out assignments without ongoing  direction from management.

Engage with customer to understand their specific security needs.

Analyze each home's specific security weaknesses and sell equipment to fill those needs.

Create equipment invoices, and handle credit card and banking information for payments.

Install and program security panels. Run wiring behind walls, above ceilings, and/or though foundation for panels, sensors and outdoor cameras.

Write detailed technical notes for each installation.

Receive equipment shipments and perform daily inventory checks.

20162018

Corporate Bar Trainer and Bartender

 Howl At The Moon and Splitsville Lanes

Operated in extremely high volume and pressure settings.

Communicated well and used strong interpersonal skills to establish positive relationships with guests.

Handled light customer service issues and referred more in depth issues to management per protocol.

Consistently maintain high levels of cleanliness, organization, and sanitation of foods and beverage products to ensure quality.

Input customer ordering into POS system and accepted payments.

20152016

Bar Manager

Bourbon and Broad

Weekly productivity meetings with ownership to ensure organizational efficiency.

Initiated negotiations of vendor contracts.

Assigned tasks and oversaw the direction of employees to ensure compliance with quality control guidelines and food safety procedure.

Counsel and discipline staff when necessary.

Performed restaurant walk through to guarantee timely and excellent service.

Efficiently resolve problems and concerns to the satisfaction of all customers, musical acts, and management.

Maintained and edited POS system reflecting changes to inventory.

Education

Civil Engineer

Cincinnati State

Coursework including environmental engineering, urban agriculture, and management.