My research interests are in public management and, in particular, reform and relationships. This covers topics as diverse as the creation and evolution of public service markets, collaboration and joined-up government, and devising effective performance management systems. Increasingly I am exploring the intersection of public management practices and morality in areas of policy complexity. My collaborative research projects have received several academic awards including: best articles in Public Administration Review and Review of Public Personnel Administration; best book award at the Academy of Management; and best several best paper awards at Academy of Management.
Since 2015 I have been an editor of the Australian Journal of Public Administration and I sit on the editorial boards of several journals including: Public Administration Review; Public Administration; Public Management Review; International Journal of Public Administration; Policy Design and Practice; Global Public Policy and Governance (launching 2021) and Halduskultuur: The Estonian Journal of Administrative Culture and Digital Governance. In 2018, I joined the Apolitical Future of Government Editorial Board. Previously I was a member of the editorial boards of Journal of Management & Organization, Teaching Public Administration and Canadian Journal of Public Administration. I regularly review for leading journals in the field.
My teaching focuses on management issues in the public sector and the challenges faced by contemporary leaders in pursuit of public purpose. I have worked extensively with experienced professionals from across the world in both executive education and postgraduate programs and have been recognised for teaching excellence through various college, university and national level awards. As a keen observer of international practice in public management, I have had the opportunity to provide expert advice to a range of policy makers including in Australia, Chile, Bhutan, New Zealand, the United States of America, Vietnam, Canada, China and Singapore.
I am proud to have been appointed a fellow of the Institute of Public Administration Australia (Victoria) in 2013 and between 2012-2018 I was an elected member of the executive board of the International Research Society for Public Management. In 2018 I joined the Advisory Board of the Australian Public Service Centre for Leadership and Learning and in 2019 I became a member of the Infrastructure Victoria Expert Panel on the Role of Infrastructure in Addressing Regional Disadvantage. In 2020 she joined a network of practitioners and academics developing as part of the Agile Government Center, sponsored by the United States National Academy of Public Administration and the IBM Center for the Business of Government.
In 2019, I co-authored a major research paper to inform the work of the Independent Review of the Australian Public Service: 2030 and Beyond: Getting the Work of Government Done.
Together my various activities across research, education and engagement seek to better understand how government works and to contribute to improving the outcomes of those activities.