Objectives: With the skills acquired as Lodge and Restaurant manager, i have the ability to add value and improve on procedures. Have a keen interest in event organising as well as administration. Am currently assisting in cost cutting measures to increase bottom line. Clients will benefit from my strengths in revenue enhancement,product development,and performance bench-marking.
Travelling and Reading
Playing Sport - Volleyball, swimming
F& B Manager
Currently Working as Food & Beverage Manager, responsible for:
Functions & Conferencing
Month end reporting and administration
Setting up procedures
Managing a staff complement of 17
As the hotel has recently re opened, i have been moved here to assist with th opening and setting up of standards and operations with regard to my previous experience wit Imbabala Safari lodge.
Feb 2009 - Jul 2009
Profit Improvement Manager
Victoria Falls Safari lodge
Responsible for the day to day control operations for the property, ensuring correct and proper control measures are put into place.
Conduction occassional spot checks on all revenue centers and non revenue centers
Monitoring and ensuring correct buying at the most reasonable prices
responsible also for reporting for Budgets
Coming up with systems and procedures to ensure maximum profitisation within the company.
Apr 2008 - Feb 2009
Imbabala Safari Lodge
Overall lodge manager of an 8 bed-roomed lodge along the Zambezi, accommodates up to18 pax at a time.
Managing a staff compliment of up to 25.
main duties included revenue reports and statistics, hosting clients as well as maintaining the surrounding bush areas for game drives and river cruises.
co ordinating transfers and activities as well as human resources functions.
·Overseeing the ordering, receiving & storage of stock.
·Ensuring hygiene standards and regulations are adhered to.
·Ensuring that suppliers are paid on time and debt collecting
·Management and control of activities vehicles and boats.
·Conducting supplier price & product quality comparisons.
·Day to day supervision of the rooms division and food and beverage divison
Feb 2008 - Apr 2008
Victoria Falls Safari Lodge
responsible for the corordination of all events held at the lodge.
Responsible for marketing and seeking business
Invoicing and following up on payments
Supervision of set up and break down of events
Was part of the Batoka Bush Banquet held once a year - 6 award received including best set table, best service best kitchen set up
Was then moved to Imbabala
Dec 2006 - Jan 2008
Assistant Boma Manager
Victoria Falls Safari Lodge
ØIn charge of Food & Beverage operations at The Boma Place of Eating
ØSupervision of management and staff to ensure the quality provision of quality service
ØRecruitment of food and beverage personnel
ØFood & Beverage costs and revenue management
ØHelp the Executive Chef with menu planning and costing
ØStock management all operating equipment
ØStaff training and development
ØMarketing of the Boma Place of Eating, especially in Victoria Falls
ØGeneration of Financial reports and results & other stats for other senior managers and the general manager
ØEnsuring high standards are maintained and continuous growth s achieved through innovation to suit the ever- changing markets
ØStaff Development through constant coaching and on the job training
ØMarketing & up selling of all the outlets with help of the Function manager
ØMonitoring of all the month stocks to avoid excessive overheads
Aug 2004 - Dec 2005
ØAn initial orientation of the hotel followed by attachment to the different departments for a period of about 2 months.
ØAreas covered include:
·Sales & Marketing
·Guest services & concierge
·Food & beverage covering both La Fontaine and The Pavilion
·Standing in for PA to the GM
·Stores & F& B controls
All levels were covered i.e. from line level, supervisory and Management level, with confirmations of competency at each level.
Aug 2003 - Aug 2004
Adminstrator / Accounts clerk
ØTyping internal and external correspondence
ØIn-charge of ordering and dispatching stationery
ØDiarising of Managers Appointments
ØBooking and making Travel Arrangements
ØAssisting Sales & Marketing Team
ØPreparation of Monthly Reports
ØPreparation of Proforma invoices
ØIn charge of all accounts both creditors and debtors
ØFacilitating salary and wage payments