Summary

Objectives: With the skills acquired as Lodge and Restaurant manager,  i have the ability to add value and improve on procedures. Have a keen interest in event organising as well as administration. Am currently assisting in cost cutting measures to increase bottom line. Clients will benefit from my strengths in revenue enhancement,product development,and performance bench-marking.

Interest

Cooking

Dancing

Travelling and Reading

Playing Sport - Volleyball, swimming

Work History

Work History

F& B Manager

Bumi Hills Safari Lodge

Currently Working as Food & Beverage Manager, responsible for:

Training

Purchasing

Stores

Controls

Kitchen

Bar

Functions & Conferencing

Staff Canteen

Month end reporting and administration

Setting up procedures 

Managing a staff complement of 17 

As the hotel has recently re opened, i have been moved here to assist with th opening and setting up of standards and operations with regard to my previous experience wit Imbabala Safari lodge.

Feb 2009 - Jul 2009

Profit Improvement Manager

Victoria Falls Safari lodge

Responsible for the day to day control operations for the property, ensuring correct and proper control measures are put into place.

Conduction occassional spot checks on all revenue centers and non revenue centers

Monitoring and ensuring correct buying at the most reasonable prices

responsible also for reporting for Budgets

Coming up with systems and procedures to ensure maximum profitisation within the company.

Apr 2008 - Feb 2009

Lodge Manager

Imbabala Safari Lodge

Overall lodge manager of an 8 bed-roomed lodge along the Zambezi, accommodates up to18 pax at a time.

Managing a staff compliment of up to 25.

main duties included revenue reports and statistics, hosting clients as well as maintaining the surrounding bush areas for game drives and river cruises.

co ordinating transfers and activities as well as human resources functions.

Areas Covered:

·Purchasing.

·Overseeing the ordering, receiving & storage of stock.

·Ensuring hygiene standards and regulations are adhered to.

·Ensuring that suppliers are paid on time and debt collecting

·Management and control of activities vehicles and boats.

·Conducting supplier price & product quality comparisons.

·Day to day supervision of the rooms division and food and beverage divison

Feb 2008 - Apr 2008

Banqueting Manager

Victoria Falls Safari Lodge

Main Duties:

responsible for the corordination of all events held at the lodge.

Responsible for marketing and seeking business

Invoicing and following up on payments

Supervision of set up and break down of events

Was part of the Batoka Bush Banquet held once a year - 6 award received including best set table, best service best kitchen set up

Was then moved to Imbabala

Dec 2006 - Jan 2008

Assistant Boma Manager

Victoria Falls Safari Lodge

Main Responsibilities:

ØIn charge of Food & Beverage operations at The Boma Place of Eating

ØSupervision of management and staff to ensure the quality provision of quality service

ØRecruitment of food and beverage personnel

ØFood & Beverage costs and revenue management

ØHelp the Executive Chef with menu planning and costing

ØStock management all operating equipment

ØStaff training and development

ØMarketing of the Boma Place of Eating, especially in Victoria Falls

ØGeneration of Financial reports and results & other stats for other senior managers and the general manager

ØEnsuring high standards are maintained and continuous growth s achieved through innovation to suit the ever- changing markets

ØStaff Development through constant coaching and on the job training

ØMarketing  & up selling of all the outlets with help of the Function manager

ØMonitoring of all the month stocks to avoid excessive overheads

Ø

Aug 2004 - Dec 2005

Management Trainee

Meikles Hotel Africa

Duties:

ØAn initial orientation of the hotel followed by attachment to the different departments for a period of about 2 months.

ØAreas covered include:

·Sales & Marketing

·Guest services & concierge

·Kitchens

·Housekeeping

·Food & beverage covering both La Fontaine and The Pavilion

·Bars

·Banqueting

·Standing in for PA to the GM

·Stores & F& B controls

All levels were covered i.e. from line level, supervisory and Management level, with confirmations of competency at each level.

Aug 2003 - Aug 2004

Adminstrator / Accounts clerk

Quill Advertising

Main Duties:

ØManning Switchboard

ØFiling

ØFaxing

ØTyping internal and external correspondence

ØIn-charge of ordering and dispatching stationery

ØDiarising of Managers Appointments

ØOrganizing functions

ØBooking and making Travel Arrangements

ØAssisting Sales & Marketing Team

ØPreparation of Monthly Reports

ØPreparation of Proforma invoices

ØDebt Collecting

ØIn charge of all accounts both creditors and debtors

ØFacilitating salary and wage payments

Education

Education
Jan 2007 - Present

BBA

UNISA

Certifications

Certifications

Bookeeping

City & Guilds
Jul 2004 - Dec 2006

Hotel Management

AHLA