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Janette Malgoza

People-oriented, outstanding communication skills.

Introduction

Goal oriented with a proven track record of results that works well in team environment, or as an individual contributor. Good interpersonal relationship builder. Problem solver with creative solutions and good at special attention to detail. Strong in technology based applications. Quick study to new applications.

With the skills I possess and my experiences I will be a valued addition to the Company. I am a reliable and responsible individual and always up to pursue challenges placed before me.

Work History

Sep 2014May 2015

Web Tester (Internship)

University of South Florida - Tampa English Department

Complete testing of a web-based system in order to help address issues within the system. Issues include the security of the web application, the basic functionality of the site, its accessibility to users, as well as it's readiness for expected traffic, number of users, and the ability to survive a massive spike in user traffic.

Feb 2010Dec 2010

Filing Clerk (Internship)

Valencia Community College

Kept records of materials filed or removed, using logbooks and computer access, adding new materials to file records, and created new records as necessary. Performed general office duties such as typing, operating office machines, sorting through mail, and answering a multiline phone system. Other activities included placing materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to content, classification, identification information, or chronological, alphabetical, or numerical order.

Aug 2007Oct 2010

Front Desk Agent

Home Suite Home LLC, Orlando, FL. 

Provided information regarding hotel amenities, application procedures, waiting lists, vacancies, reservations, directions to theme parks, restaurants, and shopping plazas. Dealt directly with guest complaints, service issues, and other general questions or concerns, as well as maintaining a safe and friendly environment for guests and staff. Maintained client personal records, sorted and distributed mail, posted signs, and answered a multiline phone system.

Education

Aug 2012May 2015

English Degree

University of South Florida

Acquired skills in synthesizing complex information attained from select courses in order to apply it into coherent stories, rethink ways to answer questions in order to create an effective argument of analyses, and maintained a solid working knowledge of grammar and broadening my vocabulary. 

Active member of Alpha Phi Omega (ΑΦΩ) and Theta Nu Pi (ΘΝΠ).

Aug 2009May 2012

Associates of Arts

Valencia Community College

Coursework included Biological Science, Literature and Composition, Human Anatomy and Physiology, General Psychology, and General Chemistry. Earned Honors and was placed on the Deans List for two semesters.

Active member and secretary of Phi Theta Kappa Honor Society (ΦΘΚ).

Skills

General Computing Knowledge

Microsoft Word, PowerPoint, Excel, Photoshop (Adobe), base knowledge of Maya.

Setting scedules
Working under deadlines in order to conduct research papers, projects, and group assignments. 
Bi-Lingual

Fluent in speaking, reading, and writing English and Spanish.

Communication

Both verbally and through social-media such as email, instant messaging, texting, Twitter, Facebook, and LinkedIn. Have worked with WordPress and Weebly. 

Web Tester

Complete testing of a web-based system in order to help address issues within the system. Identified Issues within the web application, informed IT of any issues with the basic functionality of the site, or its accessibility to users.

Community Services/Volunteer

Big Cat Rescue, Zomminations at Lowry Park Zoo, Take Back The Night, Walk A Mile in Her Shoes, Granada Street Kids, Feeding America, Concessions Fund Raising at Raymond James Stadium, Albert Einstein Food and Wine Festival, and other events at Museum of Art and Industry in Tampa, FL., Bulls for Kids, and Salvation Army.