Customer Service Representative
San Francisco, CA
Maintains an up-to-date department organizational chart. Organizes company files, develops spreadsheets and procedural documents. Creates weekly and monthly reports and presentations. Manages the day-to-day calendar. Receives and screens a high volume of internal and external communications, including email and mail. Maintains the ordering of all equipment for virtual students and brick and mortar sites. Creates accounts and contacts in SalesForce and SPEDinsight. Confirms order shipments and tracking of the equipment.