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Full-time position where my skills will benefit a local or community-based organization.

About Me

I have helped corporations achieve their goals through integrated marketing and communications programs, in progressively responsible positions. I have a broad skill base, extensive leadership experience, and a track record of success in every role I have undertaken.

I have managed many aspects of the marketing disipline, which makes me a well-rounded candidate who can contribute immediately. My work style is collaborative, with a focus on problem solving and decision making. My strength is taking projects from concept to execution, leading others through both internal and external changes impacting the organization.

I am motivated by creative expression in my work and in my personal life, and enjoy working on photography, gardening and writing projects in my free time.


Frank Ybarra

Rondi Furgason

Connect with me


Work Examples

Corporate Videos

Research and Analysis


Photography Web site

Work experience

Jan 2004Present

EMBARQ is a Fortune 500 communications company formed as a separate company in May 2006 after the Sprint Nextel merger. EMBARQ was acquired by CenturyTel in July 2009, and is now operating as CenturyLink. I transitioned to EMBARQ from Sprint at the time of separation. See recent work examples above and on the left.

Manager Corporate Communications, March 2008 - present

Created a broad range of internal communications including business unit and executive messages designed for mass distribution to all employees as well as targeted audiences. Wrote articles for company intranet, corporate video scripts and communications plans supporting product launches and organizational changes. Also conducted employee communication survey and analyzed results to understand internal communications needs and gaps. Recently completed a company-wide energy saving campaign that contributed to a year-over-year reduction in energy usage.

Group Manager Channel Communications, January 2004 - February 2008

Developed training materials for frontline associates, and implemented an innovative facilitator-led interactive approach for training delivery through quarterly training roadshows. Also managed ongoing employee incentive and awareness programs and hosted annual kick-off event attended by over 100 field sales managers across the country, as well as corporate staff and executive leadership.

Jan 1991Dec 2003

Sprint is a Fortune 100 communications company. My career with Sprint began in 1991 working for United Telecom. United Telecom later acquired Sprint and adopted the Sprint name. The company merged with Nextel and spun-off the local division in 2006, and I continued my employment working for EMBARQ as a stand alone company. I held a variety of management positions during my tenure with Sprint and was promoted from an analyst to a manager in my first six months. From there I received additional internal promotions leading to a variety of group manager roles responsible for supervising others. See LinkedIn for full work experience details.

Manager Channel Implementation

Responsible for save desk retention channel, churn prevention and customer winback programs. 

Group Manager Retention and Loyalty

Developed plans for a customer loyalty program designed to retain high value customers and a Save Desk trial to test product and customer churn prevention results. 

Senior Manager Customer Insight

Managed residential customer satisfaction tracking study and was placed on a special project leading a cross-functional team responsible for implementing a comprehensive bill redesign project.

Manager Market Development

Responsible for planning and strategy development supporting Sprint's entry into local telephone markets nationwide.

Manager Market Strategy

Responsible for residential market strategic planning.

Manager Market Research

Responsible for pricing, product and advertising research.


Community Service

Developed video to support 2008 "Live United" United Way campaign for EMBARQ.

Created posters to support EMBARQ Community Relations donation drive for Kansas City Community Gardens.

Led or participated in community volunteer projects supporting the following organizations:

  • Crittendon Children's Program - Organized holiday party for girls staying in residential facility
  • Kansas City Community Kitchen - Served meals to the homeless with work team and returned as a family to serve meals the day before Christmas
  • Johnson County Christmas Bureau - Assisted shoppers with selection of food and clothing items
  • Turnstyles - Organized team volunteer project to assist with product inventory and merchandising
  • Ozanam - Painted trim in campus buildings
  • Harvesters - Sorted and organized food donations at warehouse
  • Habitat for Humanity - Worked on house foundation shoveling rock and tying rebar

Skills and Interests

Continuing Education

Creative photography course (Johnson County Community College)

Photo essay course (Lawrence Arts Center)

Intermediate Photoshop course (Lawrence Arts Center)

Personal Web site:

PC Skills

Powerpoint, Excel and Word

Sound Forge (audio editing)



Writing and communication

Concept development

Planning and implementation

Team leadership/facilitation

Attention to detail

Creative thinking

Project management


Spanish Honor Society.

Study abroad - Guadalajara, Mexico.