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Summary

  • Currently studying Bachelor of Nursing (Full-time) and working two different jobs as Casual Gym Receptionist and Part-time Waitress (Australia)
  • 3 years banquet experience and 6 months experience as a hand-brewing barista 
  • 16 months of human resources experience in recruitment & payroll procedures; 15 months of energetic sales professional with consistently received excellent feedback from customers and proven sales record (Singapore)
  • A skilled communicator able to maintain cultural sensitivity, establish rapport with members of diverse groups, and promote team cohesiveness

Work History

PART-TIME

Apr 2017Now

Casual Gym Receptionist (Fixed Schedule)

Dominance Health & Fitness Thomastown Unit Trust, Melbourne, Australia

Main Duties:

  • Maintained a record of all guests and members coming to the gym.
  • Handled all incoming calls and answered the enquiries made.
  • Assisted the Duty Manager in maintaining the gym.
  • Administered the payments made by the members.
  • Resolved all customer complaints.
Feb 2017Now

Part-time Skilled Waitress

Sapa Hills II, Hawthorn, Melbourne, Australia

Main Duties:

  • Take orders and serve food and beverages to patrons at tables in dining establishment
  • Make beverages such as fresh juice and basic coffee recipes
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Making recommendations or sharing additional information upon request
  • Arrange table settings and maintain tables clean and tidy
  • Deliver checks and collect payments
  • Cooperate with all serving and kitchen staff
Jul 2012Dec 2012

Part-time Hand-Brewing Barista

Blue Mahoe Estate Caffe, Singapore

Main Duties: 

  • Performing coffee brewing skills to customers
  • Clean or sanitize work areas, utensils, or equipment
  • Clean service or seating areas
  • Promotes coffee consumption
Nov 2009Jun 2012

Part-time Banquet Server

Grand Copthorne Waterfront Hotel, Singapore

Main Duties: 

  • Perform serving duties at dinners and events (setting up for events, carrying trays, serving guests, and clean up at the event's conclusion
  • In-charge of VIP Guests in Weddings
  • Assist wedding ceremony

FULL-TIME

Mar 2016Jul 2016

Financial Consultant

Prudential Assurance Company Singapore Pte. Ltd

Main Duties: 

  • Markets services by asking for referrals from current clients; meeting prospects at community functions; responding to inquiries; developing promotions; presenting financial planning seminars.
  • Assesses clients' financial situation by gathering information regarding investments, asset allocation, savings, tax planning, retirement planning, and estate planning; evaluating risk tolerance.
  • Develops financial strategies by guiding client to establish financial goals; matching goals to situation with appropriate financial plans.
  • Obtains clients' commitment by explaining proposed financial plans and options; explaining advantages and risks; providing explanations; alleviating concerns; answering questions.
Jul 2015Feb 2016

Sales Consultant

Jonsson Protein Healthy Hair Growth Pte. Ltd (Singapore)

Main Duties: 

  • Implementing cold-calling to generate new customers and maintaining existing customer base 
  • Performing professional hair scalp analysis and full treatments for customers in order to identify and close new sales
  • Building relationships with prospects and enhancing relationships with existing customers
  • Planning and conducting daily consultation and treatment to customers
  • Supporting ideas and coordinate with team members to close deals to meet the sales targets
Feb 2015Jul 2015

Sales & Marketing Executive

Jericho International Enterprise Pte. Ltd (Singapore)

Main Duties:

  • Promoting a wide range of cosmetic products to prospects
  • Demonstrating company standards in selling, customer service and team work
  • Maintain existing customer base and enhancing repeat purchases
  • Achieving established sales targets
Apr 2014Jan 2015

HR & Payroll Executive

UTOC Engineering Pte. Ltd. (Singapore)

Main Duties:

  • Report directly to HR Manager
  • Handling all work pass application for foreign workers and staffs
  • Liaising with MOM regarding HR related matters
  • Implementing statutory processing and payroll cycle for 120 staffs
  • Monitoring staff records, leave maintenance, road tax renewal and company vehicle inspection
  • Hands-on general administrative duties and other ad-hoc duties assigned by managers

Feb 2013Aug 2013

Recruitment Consultant

Greatstar Recruitments Pte. Ltd. (Singapore)

Main Duties:

  • Searching for prospects (Cold Calling)
  • Monitoring job advertising on company job portal and building new candidate database
  • Conducting interview on behalf of clients and preparing candidate assessment report to submit to clients
  • Following-up to make sure the matching process is successful