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Summary

  • 3 years banquet experience and 6 months experience as a hand-brewing barista   
  • 16 months of human resources experience in recruitment & payroll procedures; 15 months of energetic sales professional with consistently received excellent feedback from customers and proven sales record 
  • A skilled communicator able to maintain cultural sensitivity, establish rapport with members of diverse groups, and promote team cohesiveness

Work History

Feb 2017Now

Part-time Skilled Waitress

Sapa Hills II, Hawthorn, Melbourne

Main Duties:

  • Take orders and serve food and beverages to patrons at tables in dining establishment
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Making recommendations or sharing additional information upon request
  • Arrange table settings and maintain tables clean and tidy
  • Deliver checks and collect payments
  • Cooperate with all serving and kitchen staff
Jul 2012Dec 2012

Part-time Hand-Brewing Barista

Blue Mahoe Estate Caffe, Singapore

Main Duties: 

  • Performing coffee brewing skills to customers
  • Clean or sanitize work areas, utensils, or equipment
  • Clean service or seating areas
  • Promotes coffee consumption
Nov 2009Jun 2012

Part-time Banquet Server

Grand Copthorne Waterfront Hotel, Singapore

Main Duties: 

  • Perfrom serving duties at dinners and events

                                              FULL-TIME

Mar 2016Jul 2016

Financial Consultant

Prudential Assurance Company Singapore Pte. Ltd

Main Duties: 

  • Markets services by asking for referrals from current clients; meeting prospects at community functions; responding to inquiries; developing promotions; presenting financial planning seminars.
  • Assesses clients' financial situation by gathering information regarding investments, asset allocation, savings, tax planning, retirement planning, and estate planning; evaluating risk tolerance.
  • Develops financial strategies by guiding client to establish financial goals; matching goals to situation with appropriate financial plans.
  • Obtains clients' commitment by explaining proposed financial plans and options; explaining advantages and risks; providing explanations; alleviating concerns; answering questions.
Jul 2015Feb 2016

Sales Consultant

Jonsson Protein Healthy Hair Growth Pte. Ltd (Singapore)

Main Duties: 

  • Implementing cold-calling to generate new customers and maintaining existing customer base 
  • Performing professional hair scalp analysis and full treatments for customers in order to identify and close new sales
  • Building relationships with prospects and enhancing relationships with existing customers
  • Planning and conducting daily consultation and treatment to customers
  • Supporting ideas and coordinate with team members to close deals to meet the sales targets
Feb 2015Jul 2015

Sales & Marketing Executive

Jericho International Enterprise Pte. Ltd (Singapore)

Main Duties:

  • Promoting a wide range of cosmetic products to prospects
  • Demonstrating company standards in selling, customer service and team work
  • Maintain existing customer base and enhancing repeat purchases
  • Achieving established sales targets
Apr 2014Jan 2015

HR & Payroll Executive

UTOC Engineering Pte. Ltd. (Singapore)

Main Duties:

  • Report directly to HR Manager
  • Handling all work pass application for foreign workers and staffs
  • Liaising with MOM regarding HR related matters
  • Implementing statutory processing and payroll cycle for 120 staffs
  • Monitoring staff records, leave maintenance, road tax renewal and company vehicle inspection
  • Hands-on general administrative duties and other ad-hoc duties assigned by managers

Feb 2013Aug 2013

Recruitment Consultant

Greatstar Recruitments Pte. Ltd. (Singapore)

Main Duties:

  • Searching for prospects (Cold Calling)
  • Monitoring job advertising on company job portal and building new candidate database
  • Conducting interview on behalf of clients and preparing candidate assessment report to submit to clients
  • Following-up to make sure the matching process is successful

Education

Feb 2017Now

Bachelor of Nursing

Australian Catholic University
Jun 2011Dec 2012

Bachelor of Business, Marketing

Royal Melbourne Institute of Technology (Singapore Campus)
Sep 2009Mar 2011

Diploma in Management Studies

Singapore Institute of Management (Uni SIM)


Core Competencies

  • Effective interpersonal skills
  • Build relationships quickly and effectively
  • Independence and self-reliance
  • Fast learner

Languages

  • English (Linguistic Proficiency)
  • Vietnamese (Native)
  • Mandarin (Basic)