Accomplished Analyst with over 18 years experience in the IT industry. Highly efficient in analyzing and researching complex data.
Providing leadership to teams in the delivery of high standards of customer services and the delivery of established objectives and KPIs
Practiced in assessing processes and procedures to evaluate compliance and implement initiatives to ensure compliance is maintained.
Strong analytical and planning skills, combined with the ability to coordinate the efforts of many to meet organizational goals. Productive and efficient work habits without supervision.
Proficient in the planning and execution of multi- faceted projects in time critical environments fast-paced, varied and busy work environment.
Core Competencies:
Strategic Planning ,Revenue Enhancement, Solution Selling, Operational Excellence, Relationship Building, Communication Resource Allocation, Competitive Intelligence, Team Leadership Customer & Staff Relations, Product Education Research & Analysis Project Management Process Improvements. Strong ability to communicate effectively both verbally and in writing. Adept at performing a variety of tasks often on short notice.
Various Positions including Credit Manager, I was in the Sales team, Operations Team and finally in the Internal IT Team.
Duties Included - Analysing Data and code in various Languages and software. Identifying areas of improving processes and Metadata Management.
Identifying problem data and system issues, working with various teams to get resolutions.
Duties included analysing Risk involved in various Insurance claims by the AON Group in Kenya and East Africa; Preparing reports for the East African Branch for the Risk engineers.
Designed various plans for Housing. Dealing with government projects for NGO's in Soweto in Healthcare.
Setting up workshops, creating manuals for the NGO's; various office duties.
First capturing of data from farms, then progressed to creating programs to measure the quality of the eggs produced on a specific farm, I became instrumental in installing programmed systems in the warehouse to measure the yolk quality. Through Texas Instruments i was able to program exactly what we can expect weekly from a farm. My interest in systems and data began.
I have also completed various leadership courses through Dimension Data.
Proficient in Internet and Computer Applications Microsoft Office: Word, Excel, PowerPoint, Access, Outlook Experienced in office equipment and administrative operations AutoCAD, Siebel, Oracle, IBM, Texas Instruments.