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Skills

WebDevelopment
H.T.M.L., XML, CSS, and PHP.   
Software Skills
MS-Office (Word/Excel/PowerPoint), Corel Paint shop Pro, Adobe Dreamweaver, Adobe Photoshop, Adobe Flash, WAMP
Windows OS
Windows 98, XP, Vista, 7, Server 2003/2008.  
CCNA, CCNA Security, Routing & Switching
 

Objective

Looking for a position as an IT network engineer to effectively implement the installation, configuration and maintenance of IT networks.

Interest

I like Playing Cricket, Lawn tennis, Table tennis, listening to music, surfing, reading novels and Philately.

Traveling different places and exploring them.

Work experience

Dec 2010Present

Senior Network Analyst

HCL Technologies Limited

I am working as a Senior Network Analyst for CISCO SYSTEMS and have been working with the VPN Team for the last two years. I resolve VPN related issues and troubleshoot them on ASA/Router.

Keyword handled:

  • Manage Packet flow though ASA Firewall
  • Static and Dynamic Routing on ASA
  • Management Access on ASA 
  • Device Maintenance (Password Recovery, Upgrade Software and Hardware, License on ASA)
  • Access control and Network Address Translation (Dynamic NAT, Static NAT, PAT, Outside NAT, NAT exempt, Identity NAT)
  • Virtual Private Network(VPN)
  • IPsec Site-to-Site
  • IPsec remote access
  • SSL Clientless
  • SSL Thinclient
  • SSL AnyConnect VPN
  • PPTP on Routers
  • L2TP on ASA/Router
  • Handled S520 series router and configured vpn on it.
  • Handled Cisco Linksys E3000 routers for vpn and routing.
  • I have troubleshot routing on ASA and router and also did troubleshooting in switches and routing protocols:
  • Eigrp
  • Ospf
  • STP
  • VPT
  • HSRP
Jan 2007Oct 2008

Technical Support Officer

Convergys India Services Limited

I directed all aspects of client relations and technical support.  Work involved resolving a variety of customer/client issues /all queries that included full technical issues of Modem and routers.

Major Responsibilities:

  • Troubleshooting of Internet, Checking for Valid IP Address.
  • Troubleshooting related to ISP.
  • Configuring modem, Netgear routers etc and troubleshooting them.
  • Checking for outages and raising 2nd level support for fixing outages.
  • Troubleshooting email client errors for Microsoft outlook, outlook express, entourage, Mac Mail, Thunderbird etc.

Education

Nov 2008Jul 2010

Bachelors in Information Technology

University of Ballarat
Jul 2002Jun 2005

Diploma in International Hospitality and Business Management

Dina Institute of Hospitality and Business Management, Pune University

I learnt the most important thing in hospitality, i.e. Customer service. I trained in all the departments of Hotel and learnt each section and how to Administer the work related to those particular Departments.

Finally, I specialized in Kitchen Department  and gained experience in multiple cuisines, especially Continental, Indian and Gardemanger. I last served as a Shift Supervisor for a Speciality Restaurant in Sahara Aamby Valley.

Certifications

Jul 2010Present

Golden Key International Honour Society

Golden Key, Univeristy of Ballarat
Jul 2005Present

Certificate of Merit

DINA Institute, Pune University
2001Present

Science Project Certification

Directorate of Education, Government of India
Sep 2010Sep 2015

CCNA

CISCO SYSTEMS
Jan 2012Jan 2015

CCNA SECURITY

CISCO SYSTEMS

References

Himanshu Trivedi