R Janak Sundhar

  • New Delhi Delhi




H.T.M.L., XML, CSS, and PHP.   

Software Skills

MS-Office (Word/Excel/PowerPoint), Corel Paint shop Pro, Adobe Dreamweaver, Adobe Photoshop, Adobe Flash, WAMP

Windows OS

Windows 98, XP, Vista, 7, Server 2003/2008.  

CCNA, CCNA Security, Routing & Switching


Looking for a position as an IT network engineer to effectively implement the installation, configuration and maintenance of IT networks.


I like Playing Cricket, Lawn tennis, Table tennis, listening to music, surfing, reading novels and Philately.

Traveling different places and exploring them.

Work experience

Work experience
Dec 2010 - Present

Senior Network Analyst

HCL Technologies Limited

I am working as a Senior Network Analyst for CISCO SYSTEMS and have been working with the VPN Team for the last two years. I resolve VPN related issues and troubleshoot them on ASA/Router.

Keyword handled:

  • Manage Packet flow though ASA Firewall
  • Static and Dynamic Routing on ASA
  • Management Access on ASA 
  • Device Maintenance (Password Recovery, Upgrade Software and Hardware, License on ASA)
  • Access control and Network Address Translation (Dynamic NAT, Static NAT, PAT, Outside NAT, NAT exempt, Identity NAT)
  • Virtual Private Network(VPN)
  • IPsec Site-to-Site
  • IPsec remote access
  • SSL Clientless
  • SSL Thinclient
  • SSL AnyConnect VPN
  • PPTP on Routers
  • L2TP on ASA/Router
  • Handled S520 series router and configured vpn on it.
  • Handled Cisco Linksys E3000 routers for vpn and routing.
  • I have troubleshot routing on ASA and router and also did troubleshooting in switches and routing protocols:
  • Eigrp
  • Ospf
  • STP
  • VPT
  • HSRP
Jan 2007 - Oct 2008

Technical Support Officer

Convergys India Services Limited

I directed all aspects of client relations and technical support.  Work involved resolving a variety of customer/client issues /all queries that included full technical issues of Modem and routers.

Major Responsibilities:

  • Troubleshooting of Internet, Checking for Valid IP Address.
  • Troubleshooting related to ISP.
  • Configuring modem, Netgear routers etc and troubleshooting them.
  • Checking for outages and raising 2nd level support for fixing outages.
  • Troubleshooting email client errors for Microsoft outlook, outlook express, entourage, Mac Mail, Thunderbird etc.


Nov 2008 - Jul 2010

Bachelors in Information Technology

University of Ballarat
Jul 2002 - Jun 2005

Diploma in International Hospitality and Business Management

Dina Institute of Hospitality and Business Management, Pune University

I learnt the most important thing in hospitality, i.e. Customer service. I trained in all the departments of Hotel and learnt each section and how to Administer the work related to those particular Departments.

Finally, I specialized in Kitchen Department  and gained experience in multiple cuisines, especially Continental, Indian and Gardemanger. I last served as a Shift Supervisor for a Speciality Restaurant in Sahara Aamby Valley.


Jul 2010 - Present

Golden Key International Honour Society

Golden Key, Univeristy of Ballarat
Jul 2005 - Present

Certificate of Merit

DINA Institute, Pune University
2001 - Present

Science Project Certification

Directorate of Education, Government of India
Sep 2010 - Sep 2015


Jan 2012 - Jan 2015





Himanshu Trivedi