Jamie Renfroe

Jamie Renfroe

Summary

I am a results oriented professional with 18+ years experience in operations and risk management on both a local and national level.  My experience, education and organization skills allow me to effectively exceed expectations and bottom line objectives. I am well versed in client satisfaction and have an exceptional ability to balance client needs while maintaining company policy and promoting a positive company image.

Cover Letter

Jamie Renfroe

Atlanta, GA  Cell: 404-573-3895 Email: jamierenfroe@gmail.com

Visual CV:  www.visualcv.com/jamierenfroe

To Whom It May Concern:

I was excited to see the available position with your company and I hope to be invited for an interview.

My background includes operations, risk management and contract management.  My most recent responsibilities included insurance compliance management for 1000+ nationwide subcontractors and vendors.  I have 2 Master’s degrees and a proven track record for increasing insurance compliance while maintaining company policy.  I demonstrated the ability to resolve a variety of operations issues, contract revisions and vendor concerns while maintaining a professional company image. I am skilled in all Microsoft applications in addition to several other software platforms including Adobe and Kronos.  Please see the accompanying resume and online CV (www.visualcv.com/jamierenfroe) for additional details and a visual representation of my experience, education and portfolio. I am confident that I can offer you the management, communication and problem-solving skills you are seeking.  Feel free to call me at 404-573-3895 to arrange an interview.  I look forward to speaking with you and learning more about this opportunity.  Thank you for your time. Sincerely, Jamie Renfroe

jamierenfroe@gmail.com

404-573-3895 www.visualcv.com/jamierenfroe

Work History

Work History
2012 - 2014

Risk Manager/Contracts Manger/Office Operations

Ansco & Associates, LLC and Spectrum Wireless, Inc.

•Maintained insurance compliance for both Ansco & Associates & Spectrum Wireless in addition to 1000+ subcontractors (see attached graph).

•Represented both Ansco & Spectrum in the creation and implementation of Unity (Vendor Management System) required by our parent company Dycom Industries in 2014. 

•Created and revised contracts and subcontractor MSA’s.

•Created insurance packages for subcontractors and vendors.

•Managed all material vendors and credit applications.

•Managed driver pricing, terms, updates and approval.

•Performed audits for insurance compliance and accuracy.

•Responsible for nationwide licensing and permitting.

•Managed QuickBase access internally (Ansco and Spectrum employees) and externally (vendors/subcontractors).

•Managed the procurement and initial set-up of a new Lexington, KY office location.

•Project manager for the preparation, permitting and construction of a 20k sqf expansion of our current office location in Clarkston, GA.

•Created PowerPoint presentations to gain additional AT&T contracts and expand Ansco's turf market.

2009 - 2011

Operations/Risk Management/Contracts

Gibbs Landscape Company

•Maintained insurance compliance for the company, subcontractors and vendors.

•Created, maintained and revised customer/client contracts and subcontractor MSA agreements. 

•Managed all communications for company including the purchase and maintenance of all cell phones, tablets and WiFi hot spots for 400+ employees.

•Created monthly newsletter detailing current happenings at customer properties for 2000+ clients.

•Responsible for writing monthly landscape and gardening articles for several HOA’s in the metro area.

•Created plant book for company managers to utilize for new sales with over 366 varieties of flowers, shrubs and trees including habit, foliage, culture, color, planting width and price.

•Project manager for the purchase and installation of a 10,000 gallon gas tank and FuelMaster system.

•Created, maintained and reported the shop budget for parts and capital expenditures on a weekly basis.

•Created and managed budgeted and indirect hours report on a daily basis.

•Responsible for re-negotiating contracts with major vendors on a quarterly basis: Waste Management, 

•T-Mobile, Verizon, cell phone accessory vendors and debris removal companies.

•Project manager for the preparation, permitting and construction of a new Alpharetta office location.

•Created database to monitor all incoming new business inquiries including customer information and specific marketing campaign data.

Jan 2007 - Aug 2009

Operations Manager

Rental Region

•Acted as project manager during the renovation, sale and demolition of multiple vacation properties.

•Responsible for (CRM) customer relations management resolving customer, client and vendor complaints.

•Scheduled all company, client and vendor meetings, both internally and at outside venues.

•Responsible for all daily operations including directing and supporting: sales, marketing, advertising, customer service, property maintenance and repairs by creating and maintaining a database which enabled deadlines to be met on or before the required date.

•Created and implemented both online and print marketing campaigns.

•Maintained mortgages, rentals, leases, insurance and building maintenance for multiple properties.

•Responsible for editing, improving and updating content on company Web site.

Jan 2003 - Jan 2007

Operations Manager

LA Fitness
  • Managed a staff of 40+ employees with 18 direct reports.
  • Responsible for managing 500+ memberships including billing, refunds and delinquent accounts.
  • Processed daily gross and deposits.
  • Responsible for interviewing, hiring, training and dismissal of all employees.
  • Maintained inventory, scheduled all building repairs and maintenance.
Jan 2000 - Jan 2003

Marketing Manager

RE/MAX of Atlanta
  • Created, maintained and updated company Web site.
  • Established relationships with clients and vendors.
  • Created and managed database of available homes.
  • Designed online videos and virtual tours of available properties.
  • Managed direct mail marketing program.
  • Created and implemented online and print marketing campaigns.
  • Managed scheduling and production of all sales and marketing materials.

Education

Education
2008 - 2010

Master of Public Administration

Keller Graduate School of Management
Oct 2004 - Jun 2007

Masters of Business Administration

Keller Graduate School of Management

Gained knowledge in all aspects of business administration including marketing, advertising, finance, human resources and operations.

Sep 1994 - May 1998

Bachelor of Arts

http://agnesscott.edu/

Gained proficiency in graphic design, printmaking and mixed media.  Designed books, prints and original works.

Gibbs Landscape Articles

Skills

Skills

Intelex

SharePoint

SwiftTrac

QuickBase

FuelMaster

CoStar

Corrigo

Unity

Kronos

Worktrack

Cliqbook

Concur

Microsoft Dynamics

Japanese

Quick Books

Yardi Enterprise

Vivo Top Producer

Vivo Active Producer

Adobe Acrobat

Adobe In Design

Adobe Illustrator

Adobe Photoshop

Microsoft Outlook

Microsoft Access

Microsoft Front Page

Microsoft Publisher

Microsoft Power Point

Microsoft Excel

Microsoft Word