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Education

May 2016Present

M.Ed. Clinical Mental Health Counseling

Middle Tennessee State University 

Acquiring skills to use in a mental health setting.

Discovering how to lead small counseling groups.

Practicing individual counseling.

Learning how to administer and score assessments.  

 

Jan 2012May 2013

B.A. Communications

Rogers State University

Built upon my skills in public relations and marketing.

Gained new skills in video production and editing.

Acquired knowledge about communications principles and best practices.

Strengthened my research abilities.

Sep 2001May 2004

Northeastern State University

Increased fluency in Spanish.

Learned techniques for the classroom.

Observed 7th and 8th grade students.

Observed exceptional elementary students. 

Academic/Professional Portfolio

Work experience

Feb 2017Present

Member Connector

YMCA of Middle Tennessee
  • Assisting members in making changes to their accounts.
  • Selling memberships.
  • Registering members for programs.
  • Helping members find solutions to account issues.
Jul 2014Jul 2015

Contracted Freelance Writer

Contemporary Christian Music Magazine
  • Wrote critical reviews of albums in the Christian genre.
  • Wrote dynamic feature articles on Christian artists.
  • Wrote critical reviews of inspirational books.
Oct 2014Feb 2015

Legal Assistant

Law Office of Mary Alice Akins
  • Drafted legal documents.
  • Drafted client letters.
  • Established billing and time tracking processes.
  • Scheduled client meetings.
  • Maintained monthly expense ledger.
  • Invoiced clients.
Aug 2010Jul 2011

Customer Service/Vacation Planner

Trase Miller Technologies
  • Researched, planned and booked vacations for American Airlines Vacations customers.
  • Responsible for over $750,000 in vacation sales from Jan - July 2011.
  • Consistently provided excellent customer service for American Airlines Vacations.
  • Won the "Class Act" award for excellent customer service every month of my post-training employment.
  • Performed website support for AA.com and the American Airlines Advantage program.
Oct 2005Sep 2009

Owner/Manager

Jamie's Exclusively Plus, LLC
  • Conducted grass roots market research.
  • Executed business strategies to fill a niche market.
  • Handled all aspects of advertising and public relations.
  • Established brand recognition and customer loyalty.
  • Enforced company policies and procedures.
  • Recorded company profit/loss.
  • Reported monthly sales tax figures.
  • Supervised daily operations.
  • Tracked over 500 consignor balances and payouts.
  • Sold business for a profit.
Jan 2008Jan 2009

Worship Leader

Spirit Life Church (formerly Evangelistic Temple)
  • Scheduled a rotating team of 10 musicians and vocalists.
  • Composed weekly communication emails to team
  • Served as liaison between volunteers, senior pastor and sound engineers.
  • Led congregational worship on Sunday mornings.
  • Developed cohesion through team building and bible study.

Objective

To fulfill the needs of an organization by utilizing my skills, which include detail-oriented planning, thorough organization and clear communication. To lead with integrity and motivate others to achieve goals.

Awards and Honors

  • Dean's List Student, RSU - Fall 2012, Spring 2013
  • 3rd Place at Oklahoma Speech Theater Communication Association's Public Relations contest. - Fall 2012
  • Performer in RSU's MLK Day of Service Ceremony, performing an original song - Spring 2013
  • RSU Outstanding Capstone - Spring 2013.

Skills

Leadership
I am a proven effective leader with experience leading small groups and teams, both academically and professionally. 
Writing

Wrote and voiced radio commercial for Jamie's Exclusively Plus, which aired on 92.9 KBEZ. Experienced from course work in news writing, Skilled at writing press releases and publicity bios. Experienced songwriter.

Spanish
Write proficiently in Spanish. Speak some Spanish conversationally.  
Marketing
Successfully targeted niche market. Established brand as leader in the marketplace.