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Elizabeth Burr

Vice President of Quality Assurance and Operational Excellence at KIK Custom Products

"It was my pleasure to work with Jamie at Novartis Consumer Health in Lincoln Nebraska. Jamie has an incredible attitude and is one of those rare people that others follow and respect very quickly. He is extremely knowledgeable and uses this knowledge to be an effective mentor, facilitator and leader. Jamie is stong in change management and transition management. He knows what to focus on in periods of extreme change and helps others focus in on what's important as well. I would welcome the opportunity to work with Jamie again in future in any capacity. He would be a great addition to any team!"

Bob Leistensnider

EEMEA Supply and Regulatory Affairs Leader at MSD International GmbH

"I have known Jamie for 4 years while working with him at Merck. I first started working with Jamie when he had responsibility for Sigma training and was impressed with his diverse business background and his ability to grasp business issues quickly. While in his first role at Merck, he made the training relevant to Executive staff as well as technical experts and was highly sought to do training to leadership teams. 

Over this time I have seen Jamie effectively develop the Business Strategy for the Puerto Rico Operation. In his plan he focused on the 3-5 year planning to position the company for the long term by concentrating on the right critical few using data. He effectively executed the strategy by implementing the right structure which showed great results in Barceloneta API site. An example of this was the ability to meet a 50% volume increase in Sitagliptin API and improved the process stability to deliver consistent supply to our customers. 

Jamie has the unique ability to work with all levels of the organization from the executive staff to the shop floor with an ability to energize and motivate. I feel this can be attributed to his exposure to many cultures, companies, and change training at both GE and Merck. Many people overlook the change aspect and Jamie has repeatedly demonstrated his ability to do this and would be an asset to any organization"

Joseph Morrissey

SVP, Europe, Middle East, and Africa Operations at Merck

"Jamie is a high energy and collaborative change agent who delivered sustainable results. He has a terrific combination of tools, technical ability, and interpersonal skills to be successful."

Marilyn Monda

Owner, Monda Consulting. Proving strategic quality solutions.

"I first worked with Jamie Hong as he lead the development of the Master Black Belt Certification program for Merck and Company. In this assignment Jamie showed his ability to design a simple and effective approach to Master Black Belt certification that was robust to (often conflicting) cross-divisional demands. He used sophisticated Design for Six Sigma techniques to ensure a world class result. 3 years later, his work has produced dozens of Master Black Belts who provide business results throughout the organization. 

Jamie shows a talent for leadership consulting. He aims his change and project management skills squarely at achieving business results. He is an excellent teacher and has mentored many executives at Merck to a realization of how they can use continual improvement principles to achieve strong bottom line return. 

Personally, I have found Jamie a pleasure to work with and enjoy his an energetic and enthusiastic personality." 

Kimberlee Williams

CEO, ignitem

"Jamie is an exceptional leader of transitions and transformation. He's got great technical skills. But, more than that, he honed his change leadership skills in a challenging operating environment where he delivered major business results by building relationships at all levels, resolving difficult team alignment issues, and addressing the tough behavioral and cultural elements that have to be in place to sustain results. Leaders and teams respect him. Great interpersonal style...and when he's on the scene, everything around him just seems to get so much better."

Craig Henzel

VP of IT/IS Finance, Portfolio and Business Insight at AstraZeneca

"Jamie and I worked together for several years driving value into Merck through its Lean Six Sigma deployment. He was an innovative thinker with a strong sense for execution. He was willing to roll up his sleeves to get things accomplished while able to talk strategically with Division Heads and Managing Directors. I recommend him unconditionally for any leadership position or business improvement program where results matter and customer centric thinking is important." 

Patty Hutchison

International Recruiter at Sedona Staffing Services

"I am proud to say that I know Jamie both on a professional level and now on a personal level. I not only consider him as a business acquaintance, but as a friend. He has worked very hard to achieve success and that is an understatement. I have never known any individual quite like Jamie who has accomplished so much, so early in life. I would recommend Jamie in a heartbeat. If you have a chance to hire Jamie, please do so immediately." 

Ricardo Acosta

IT, Operations & Supply Chain Strategic Leader.

"Jamie is a true Operations and Lean Six Sigma professional who is very results oriented. He works closely with the business and builds strong relationships based on trust and on bringing sound value-add solutions to his clients. He has demonstrated extensive knowledge of the businesses he supports. I enjoyed working with Jamie in Merck and highly recommend him"

Blaine Taylor


"Jamie is a true pleasure to work with. Jamie is the consummate professional, outstanding Operations leader, a top flight Master Black Belt and Change Leader that has consistently delivered significant tangible business results @Merck. Jamie has a "can do" attitude that has consistently delivered for the business and the customer. He has the ability to think strategically, but to also act tactically to execute decisively. I highly recommend Jamie and strongly feel that any company would be fortunate to have him on their team. I give Jamie my highest recommendation without any reservation!"

Daniel Alzapiedi

Practice Leader/Account Manager/Recruiter

"I have worked with Jamie in several capacities ranging from business partnership, consulting and now as a client. 

Jamie is without a doubt the rarer professional in that he has the magic mix of technical skills to empower business with global operations to move forward/change its culture and the executive leadership/empowerment to pull/push that change. Jamie is both a builder and a thought leader. 

I have found him to be very client and customer focused with a keen eye on delivery. I enjoyed working with him in the past and look forward to an ongoing professional working relationship. I recommend him without reserve."

Tijen Genco

Professional and Executive Coach

"Jamie is an exceptional practitioner of efficiency and improvement. Besides that he is brilliant in developing talent in this direction and a wonderful coach."

Cory LaBarge

Vice President, Business Development at Searchlight Compliance Advisors LLC

"I had the opportunity to work with Jamie when we addressed process improvement opportunities in Puerto Rico coming out of our US SAP Go Live. Jamie's able facilitation of the work sessions and his dogged follow-up on team assignments coming out of the process workshops enabled us to resolve some real business problems that were affecting our productivity. Jamie's Six Sigma background and his focus on the details were a key to our success!" 

Allison Corabatir

Director of Lean Manufacturing & Six Sigma at Magna Int. (Exteriors & Interiors)

"Jamie is not only very knowledgeable in Six Sigma, he is an excellent trainer and mentor, and I learned a lot from him when I was a Black Belt candidate at Rimply."



Community Leader responsible for building Hospitals, Churches and Schools from ground-up in Fiji Islands.

Creating Curriculums for Critical Thinking, Scientific Problem Solving, Practical Onsite Internship for students in various locations and academic levels (Kindergarten through University Masters in USA, Puerto Rico and Fiji Islands).

 Guest Professor and/or Seminar Engagements at University of California Fresno(CA), UCLA(CA), Loyola College(MD), Michigan University(MI), Toledo University(OH). University of South Pacific(Fiji), University of Mayaguez, Politechnica University(PR), InterAmerican University(PR), University of Puerto Rico(PR)

Tae-kwon-do (Martial Arts) 4th den Black Belt

AAAI/ASME Certified Personal Fitness Trainer

PADI Certified Rescue Scuba Diver

Work experience

Feb 2013Present


Sigma Horizon Enterprises LLC

Strategic consulting & business support services for Pharma/Biotech, Consumer, Food & Beverage, CPG & etc.

2012Feb 2013

Vice President, Operations

Symbotic LLC

Company Profile:  Subsidiary of $28 Billion Parent company, dedicated to progress the development of advanced robotic material handling systems.

  • Ultimate owner of multiple site operations, managing additional investment of $135 Million with the goal of tripling the customer base (Midsize to FORTUNE100) in 2 years

  • Operations ownership included Rover Manufacturing & Structural Equipment installation, maintenance, and day-to-day running of systems at customer site locations

OTC Footprint Transition / Site Leader (VP Level)

Novartis International AG

Company Profile: #25 in FORTUNE500 with 121,000 employees , operations in more than 140 countries and revenue of $53 Billion. Novartis discovers, develops, manufactures and markets prescription medicines, vaccines, biologics, generics, over the counter medicines, animal health.

  • Site financial responsibility of $300 Million COGS & led 500+ employees; provided plant leadership expertise for transitioning the semi-solids and liquids production between two European sites:  Wehr, Germany and Nyon, Switzerland

Director, Global Operational Excellence & Business Strategy

Merck & Co. Inc

Company Profile: #53 in FORTUNE500 with revenue of $48 Billion and 100,000+ employees. Merck discovers, develops, manufactures and markets prescription medicines, vaccines, biologic, animal health and consumer care products.  

  • Responsible for all Business Strategies and Operational Excellence activities in Puerto Rico: 2 Key Strategic Chemical, Animal Health and Pharmaceutical sites at $5.5 Billion in portfolio

  • Globally responsible for trainings, program development, and implementations of Merck Sigma (DMAIC, DFSS, LEAN, CEM, BCCM & EPM) across Global Merck Manufacturing, Research Labs, Human Health and Support Functions

  • In charge of Global Certificaions for Lean Six Sigma: Master Black Belt, Executive Belt, Black Belt & Green Belt

Site Leader

Roll International

Company Profile: A multi-billion dollar, private company with numerous international holdings in agribusiness (Paramount Agribusiness, Paramount Citrus, Paramount Farms, POM Wonderful); bottled water (FIJI Water); floral wire service (Teleflora); high quality collectibles (Franklin Mint); and many more.

FIJI Water Company                                                                                                               (Fiji Islands & California)

  • Managed all aspects of the plant operations for the fastest growing water-bottling company in the world, with capacity to produce quantity of 30 Million cases of water per year.

Paramount Citrus                                                                                                                                              (California)

  • Incorporate production strategies from ground-up in the largest far processing and packaging which significantly improved efficiency, 2X the production output of each shift.

Lean Six Sigma Deployment Leader

Magna International

Company Profile: Most diversified Tier 1 automotive company in the world with operations in more than 20 countries, 96,000 employees and revenue of $28 Billion.  

  • Led Toyota Production Systems and Lean Six Sigma at 63 plants on 4 continents (Mercedes-Benz,  BMW, Toyota & GM)

DeWALT Electro-Mechanical Cordless New Product Development Engineer (MBB)

Stanley Black & Decker, Inc.

Company Profile: #252 in FORTUNE500, a top US toolmakerwith operations in 100+ countries, 44,700 employees and revenues of $11 Billion.

  • Sole Winner of the President’s Award, a performance-based award given to one person annually in the entire organization, for implementing & executing an out-of-the-box milestone structure throughout 18vt drill & 24vt circular saw cordless products with results of over 90% customer warranty reduction and various critical safety incident prevention
  • Shopfloor Lead for the DeWALT 24 Volt Cordless Circular Saw line



Lehigh University


Novartis International AG


Connor Partners


Magna International


Six Sigma Consultants

Certification with GE Standards

Black & Decker