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Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.

Work experience

Oct 2014Jan 2015


La Fitness
  • Managed accounting operations, accounting close, account reporting and reconciliations.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Jul 2013Jan 2014

Sales Associate

TJ Maxx
  • Processed an average of 40 transactions each day in a timely manner.
  • Helped customers select products that best fit their personal needs.
  • Educated customers on product and service offerings.


May 2014

Sycamore High School
  • Member of Deca Club
  • 3.0 GPA
  • Coursework in Marketing and Advertising
  • Presentation Skills workshop


  • Strong public speaker
  • Multi-tasking
  • Careful and active listener
  • Professional and friendly


Messina Norris/Operations

Phone: (513)-344-7921

Mark Steedly/ Deca Advisor

Phone: (513)-722-6001