General Manager and Global Technology Head at Epsilon, a leading provider of multi-channel marketing services. Directed a diverse organization of 200+ in New York, Toronto, Dublin, Denver, Bangalore, Mumbai and Hong Kong, including Product Management, Software Engineering, R&D, Technology Operations, Quality Assurance, Infrastructure and 6 Data Centers.
·Delivered Epsilon’s next generation internet solution, rated #1 by Forrester & Jupiter for many fortune 500 companies.
·Transformed a $125M business unit and integrated 3 culturally diverse software companies
·Led multi-million dollar office & data center moves in Toronto, New York and Denver
·Provided strategic leadership, vision, motivation and directed 4 Vice Presidents, 5 Directors and oversight of 200+ technology professionals and 75 marketing, sales and support staff.
·Implemented Data Center strategies, Business Continuity Planning and Disaster Recovery
·Rolled-out multiple product releases, Cisco global Data & VoIP, automated a 24/7 NOC, HEAT ticketing system and a Fault Tolerant Production environment.
·Established a Global PMO and metrics to provide leaderships and effectively guide external and internal project managers.