James Tozer

James Tozer

senior claims executive

  • Long Beach, New York

Excellent communications skills with emphasis on clarity, meticulousness and diplomacy.

Strong knowledge of insurance industry, policy application, liability and legal statutes.

Proactive, organized and self-generating. Proficiency and experience using Microsoft Office.

Work History
Work History
Aug 2012 - Present
Senior Claims Executive
W k webster (overseas) ltd. 

Responsible for handling all aspects of cargo claims from first notification to final settlement.

Dealing with correspondence, file administration including registration and protecting time bars under Bills of Lading.

Appointing marine surveyors, survey agents and other experts and monitoring their output from a technical quality and service perspective.

Liaising with claimants to assist with investigating cause of damage, determining extent of loss, mitigation and collecting all necessary claims documentation.

Marine insurance policy interpretation and advising underwriters of their exposure/liability under the policy.

Making recommendations to underwriters on reserves, settlement or otherwise of claims.

Pursuing subrogated recovery action on behalf of marine cargo insurers against liable third parties.

Responsible for all aspects of internal accounting, including processing of invoices and payments.

Sep 2005 - Nov 2009
Senior Claims Consultant
national insurance and guarantee corp.

Responsible for handling all aspects of commercial liability/personal injury claims from first notification to final settlement.

Dealing with correspondence, file administration including registration and diary.

Appointing surveyors, investigators, occupational therapists and other experts to assist in determination of potential liability, extent of injury/financial loss and mitigation.

Obtain, review and interpret risk assessments, training records, medical reports, medical records and other pertinent documentation. 

Education
Education
1999
Business
ANGLIA POLYTECHNIC UNIVERSITY, Essex UK