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Work experience

Jul 2007Present

Computer Sciences Corporation

Technical Support Associate

Provide the DUATS federal contract with technical support service and application support for Windows based operating systems.Design and implement Microsoft Access database.Company newsletter contributor and producer of material used to promote services.

Jul 2001Jan 2005

Culpeper County Public School System

Network Technician

Teir level 3 Technical Support.Responsible for network design and end user support.Designed and implemented a web-based trouble ticket system to replace paper-bound system.In charge of all network cable and infrastructure.Technical Skills – TCP/IP, Norton Ghost, Windows 98, ME, 2000, XP, 2000 Server, Novell Netware, Novell GroupWise Messenger, Novell Zenworks, Novell Client, Macromedia Director, Adobe Photoshop, FTP, DHCP, DNS, FTP, Switch, Router, CISCO, SMTP, POP3, LAN/WAN, Ethernet 802.11, DSL, VLAN, Microsoft Office Suite, HTML, Internet Information Server, Printer, Laptop, Internal PC, Website Design, Adobe Acrobat Reader and Professional, Windows Backup and System Restore, PDA Device Setup, Symantec and McAfee Anti-Virus, LavaSoft Ad-Aware SpyWare.


Jun 1997Present

The Strayer University

Strayer University, VA

Bachelor of Science in Information Systems12/2009, GPA: 3.46


Technical Skills
My experience includes server, switch and router technology, computer installation and repair, printer, laptop, wireless communication, and peripheral equipment.  I can utilize most software including the text editor, email system, video and photo manipulation, and website creation.   I am one class from the Bachelor Degree in Computer Network Design, published as an author, create multimedia video for Youtube, and write an online journal.   Please contact me with questions or employment via [email protected]

Videos I have made for Youtube.

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