Electronic Services Specialist
- Navy Federal Credit Union helpdesk environment – XP, IE7, IE6, Lotus Notes, basic network.
- Strong interpersonal, verbal, written and communication skills.
- Initiate research, investigative or corrective procedures as a result of interaction with members and/or credit union employees.
- Obtain and/or provides answers and resolutions.
- Forward inquiries and/or account discrepancies which require extensive research to other areas of the credit union.