James Ritchie

James Ritchie

Work History

Work History
Jan 2006 - Dec 2008

CSR

Comcast

Took incoming calls from customers about billing, or adding services, or new services.

I was let go becouse of budget cuts.

May 2005 - Jan 2006

Customer Service Agent

Alorica / Sony

Received Phone calls from Customers to trouble shoot computer problems. Also set up delivery boxes if computer needed to go to shop for repair.

Oct 2004 - May 2005

Customer Service/Account Rep

S.C. Kiosks Inc./Radio Shack

Sold Cell Phones in a Sam‘s Club Kiosk.

Aug 2004 - Oct 2004

Outside Field Rep.

Rain Soft/Discovery Marketing

Ran Company generated leads to homes to test water and sell a Rain Soft water conditioner.

Jan 2002 - Dec 2003

Marketing Coordinator

Accent Business Products

made out Bound calls to local business to set appointments for 4 field reps to sell Minolta copiers.

Education

Education
Aug 1983 - May 1987

Diploma

Riverdale High

Skills

Skills

Phone room management

I managed my own phone room. I hired and fired and signed the paychecks of all my people.

Computter

I use a computer daily for email as well as working on my digital photos

Sales

I am curently using my sales skills selling Credit Card processing to small business. but this is very slow and Im not making a weekly income.

Summary

I am a seasoned sales and customer service agent. I bring 13+ years experace to the floor and I am ready for the challenge.

Interest

My interests is sales and face to face people.

Certifications

Certifications
Dec 2005 - Present

FCC Broadcasting

FCC
May 1999 - Present

Eagle Scout

Boy Scouts of America

References

References

Rob Biccum

My manger

Sherry Ritchie

This is my wife of 1 year.