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Talented, driven, creative and proactive with proven ability to bring endless energy and passion to his work, instill motivation in his teams as both leader and contributing member, propose new and creative ideas and solutions, and deliver immediate and lasting results in diverse environments and industries. 

Core competencies include:

  • Leadership, Team Motivation & Relationship Building;
  • Web and system development;
  • Corporate / Officer Level Presentation
  • Project management and Implementation.

Work experience

Jan 2008Present

IT Help Desk Analyst

Stefanini IT Solutions

Work at Exxon Mobil:

Help desk support to internal client all around the world in english and basic spanish.

Dec 2003Jun 2007

Operations and Service Coordinator


Main responsibilities:

·Responsible for administration of corporate project of quality;

·Continuousimprovement in operations and services;

·Conducting training and audits;

·Developing and establishing procedures;

·6 Sigma Project;

·Theory of Constrains;


Principais responsabilidades:

  • Responsável pela administração corporativa de um projeto de qualidade;
  • Melhoria contínua em operações e  serviços;
  • Condução de treinamentos e auditorias;
  • Desenvolvimento  e estabelecimento de procedimentos;
  • Projeto 6 Sigma;
  • Teoria das Restrições;
  • KPI's

Operations and Service Coordinator





Facinter - IBPEX
Jun 2004Jun 2006


Faculdade Tecnológica Opet

- Hardware;

- Network;

- Language Programming (C, C++, C#, PHP, .NET, ASP.NET);

- Project Management (MS Project);

- Development Tools (Visual Studio, Eclipse, NetBeans);

- Design Tools (Dreamweaver, Fireworks);


English Language
Necessary to perform my work in the previous and current job.   Necessário para realizar minhas funções no trabalho anterior e no atual.