Realogy Corporation, a global provider of real estate and relocation services, has a diversified business model that includes real estate franchising, brokerage, relocation and title services. Collectively, Realogy’s franchise systems have approximately 15,600 offices and 285,000 sales associates doing business in 95 countries around the world.
·Established the processes utilized by the Voice Telecommunications department to Process and Validate Telecommunications Invoicing and expense allocation.Created documentation supporting the processes that serves as the infrastructure of daily work flow for the team.
·Project managed and implemented the centralization of invoice processing for 14 NRT Metro areas.Implemented Metro invoice processing and manage the payment and monthly reporting processes for eight metros on an ongoing basis.
·Designed, created, and rolled out a standard set of monthly Management Level reports for each Metro.The reporting package sent on a monthly basis contains a standard set of reports that provide the Metro with monthly accruals and additional management reporting.
·First level approver of all invoices that are routed to the NRT Voice Telecom and Realogy Telecom Queues within Realogy Web Payables.Each invoice approved is validated and noted with Location, Service Type and Past Due Balance Reconciliation information where necessary.In addition, I created a Consolidated Batch Tracking file that is utilized to allow the next level approver the ability to view invoices in the context of the entire monthly processing task for each Metro.
·Manage the Metro Rejection Queue for all invoices that are routed within Realogy Web Payables.
·Processed invoicing for all TRG Wireless accounts.Created enhanced reporting that allows for the chargeback of expenses, and also tracks the Username, Number, and Service Type associated with each charge on a monthly basis.In addition, created and implemented a process that creates a central location where all Move, Add, Change and Disconnect (MACD) information is located.This allows for reporting, tracking and validation of all MACD against billing on a monthly basis.
·Created a standard set of monthly Management Level reports utilizing data extracts from Oracle.These reports allow instant access to all of Realogy’s Telecommunications spend over a rolling two year time period.Design of the reports allows for easy manipulation to obtain virtually any data set needed.
·Generate Quarterly Pro Forma Telecom Billing Audit Results spreadsheet.