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Paul Smiths College

Ecology and Environmental Technology 


High School Diploma

Carrabassett Valley Academy

Work experience

Oct 2014Dec 2014

General Manager

Emerson toyota


  • Sales New and used Car
  • Service
  • Parts
  • Advertising
  • Hiring and training


  • Brought Finance PVR (Per Vehicle Retail) from $600 per car to $1100 and at times reaching $1200 per car
  • Brought over all PVR (front, back and Doc fees) from $1700 to $2400 my 1st month and $2800 my second
  • Moved the Customer satisfaction rating in the sales department from 50 out of 73 dealers to 3rd my first month
  • Maintained new and used car volume
Nov 2007Oct 2014

Finance Director

Berlin City Toyota


  • Maintaining  personal and over all F&I PVR
  • Maintaining high Customer satisfaction scores
  • Keeping Contracts in transit under 5 days
  • Managing the team of four and aiding in the Management of the showroom
  • Maintaining and keeping problem lists under control
  • Managing bank relations
  • Creating and overseeing all safeguarding policies


  • Increased Finance PVR From $500's to $1100 and $1200's
  • Brought contracts in transit down from 8 to 10 days to consistently under 5
  • Maintained above region average Customer Satisfaction both personally and Team.
  • Managed and trained a consistent group of three or four
  • Trained from scratch several Successful Finance Managers throughout the years
  • Cultivated several bank relationships


General Sales Manager

Berlin City Subaru


  • Hiring and training almost a completely new staff both Sales and Sales Management
  • Maintaining and ordering New inventory
  • Maintaining Used inventory
  • Appraising trade- ins
  • Managing a team of 15
  • Finance PVR
  • Front PVR


  • I started with one manager, myself and two salespeople and within 30 days I hired and trained a Finance Manager a Sales Manager and 8 Salespeople
  • Maintained new car presence in the market despite another Subaru dealer opening 6 miles down the road
  • Maintained used car presence in the market.

Sales Manager

Berlin City Toyota


  • Hiring and training Sales People
  • Helping sale People close deals both over the phone and in the showroom
  • Customer follow up
  • Trade appraisals
  • New Vehicle inventory control


  • When I arrived at Berlin City the Sales Manager position was a revolving door.  As was the sales floor.  I brought stability and control to the showroom.  2 of my hires from my first year are still with Berlin City today


Finance Director

Herb Chambers Honda Saab and Infiniti


  • Hiring training and managing a team of 7 Finance Managers
  • Maintaining contracts in transit between 1 million and 3 million
  • Legally delivering consistently between 500 and 700 cars per month


  • Moving Finance PVR from the $200's to the high $700's
  • Implemented menu selling
  • Successfully brought contracts in transit from well over 3 million down to consistently under 1 million


Mark Axelsen

Direct Supervisor and colleague for my 12 years with Berlin City Toyota

Eric Johnson General Manager Berlin City Toyota

Eric Was My General manager for the last 5 years with Berlin City Toyota

Bob Houp General Sales ManagerBill Dodge Nissan