Printing tool Download PDF

James Innes Henderson JP



19 Aug 2019 Present

SAFETY ADVISOR - Clerk Grade 7/8

Fire and Rescue New South Wales

Key Accountabilities 

Provide advice on Workplace Health & Safety (WHS) issues and assist with the completion of risk assessments, programs, and safety initiatives.

Monitor WHS performance and assist with WHS audits to provide WHS performance information to support effective planning and decision making and to make recommendations for performance improvement.

Undertake incident investigations and workplace WHS audits.

Prepare detailed reports and submissions in relation to WHS audits, incident investigations and assessments for senior management.

Contribute to WHS improvement projects including identifying and monitoring emerging WHS issues and assist in the development and implementation of policies, procedures, and risk management programs.

Assist management with the WHS consultation arrangements, provide advice and support to Health Safety Representatives.

Assist management with workplace assessments, including working from home assessments, to provide recommendations for best practice solutions.

Assist in the preparation and delivery of WHS education material in conjunction with Education and Training Directorate and identify WHS training needs with local managers.

Key Challenges

Promote and implement a pro-active WHS risk management approach for local managers to achieve reductions in workplace injuries and accidents.

Supports change management, working to influence and obtain the cooperation of senior and operational management and implement the strategic and tactical measures to create a positive safety culture.

Must ensure the currency of knowledge of legislative requirements and apply practical solutions for operational activities and emergency service requirements, to ensure best practice is implemented across the organisation.

Ensuring a high degree of confidentiality and professionalism when dealing with sensitive information.

2 Sep 2014Present


Fire and Rescue New South Wales

Key Accountabilities 

Attend fire and other emergency incidents providing expert knowledge and assistance commensurate with rank.

In the absence of the Captain lead and direct Firefighters and resources in managing emergency incidents in accordance with protocols, orders. legislation and training.

Assist with Retained Firefighter attraction and recruitment activities, and management of availability, 

Support, mentor and assist with managing retained Firefighters to optimize performance, teamwork, capability reliance and standards. 

Contribute to the continual operational readiness of the station including; assisting with arranging and conducting training activities and exercises to address gaps and maintain and enhance Firefighters skills and the capability of the station. Assisting in managing the maintenance of appliances, vehicles, protective gear and equipment. 

Support the station's community liaison and engagement programs and activities. 

Assist with station administration to ensure finances, acquisitions, assets, reports and returns meet standards and requirements. 

Comply with EEO, OH&S and the Charter of Principles for a Culturally Diverse Society.

Key Challenges and Relationships 

Operate in dangerous, time-critical situations where lives, property, and the environment may be at risk. 

Expected to assist with ensuring prevention education strategies tailored to meet the needs of diverse communities

Challenges are inherent in securing community members interests in becoming a Firefighter and assisting with the management of Firefighter availability.

The management of emergency incidents demands critical judgment and vigilance towards safety.

Firefighting can be physically and mentally demanding, especially during protracted incidents. 

27 May 2019 09 Dec 2019


Fire and Rescue New South Wales

Key accountabilities

Undertake case management of preventative projects and workplace behavior activities.

Provide assistance to senior staff on the management of complaints and disciplinary matters; external agency inquiries; performance management issues and Protected Disclosures.

Coordinate and monitor key projects and strategic initiatives.

Key challenges

Provides advice on contentious issues, promoting people management practices in line with corporate governance and legislative requirements and explains and discusses the implications of policies and programs in an operational context.

Engages with managers and staff and proactively consults and negotiates with local union representatives on issues. These are often complex and contentious and require effective communication to achieve workable solutions.

Ensures professional practice aligns with that identified as appropriate within the workplace, managing matters with confidentiality and discretion.

13 Aug 2018Jun 2019


Fire and Rescue New South Wales

Key Accountabilities

Oversee internal recruitment processes.

Develop and prepare best practices and transparent recruitment and selection tools for allocated recruitment activities that focus on delivery and alignment to recruitment strategies and policies.

Collect and collate statistical data regarding recruitment activities to support workforce planning.

Maintain the e-recruitment system, managing candidates and uploading advertisements.

Provide recruitment and administrative support to the bulk Recruit Firefighter Recruitment Campaign.

Provide advice and support to managers on matters relating to recruitment, selection and appointment of staff and associated policies, procedures, and processes and ensure compliance with Government Sector Employment Act.

Key challenges

Must maintain current knowledge of the public sector and internal policy, procedures and legislation that impact on the delivery of recruitment services.

Has the day to day independence in managing workflow and setting priorities within approved work programs.

16 Jul 2013Sep 2014


Fire and Rescue New South Wales


On-Call Firefighters respond to emergencies 24 hours a day. We are usually staffed on an on-call basis. Firefighting involves night and weekend work and can be at times physically, mentally and emotionally demanding.

Firefighting careers are one of the most important, rewarding and well-respected careers in the community. Retained Firefighters do more than the traditional role of fighting structural fires, other duties include:

Emergency response to structural, grass and bushfires, Rescue and motor vehicle entrapment, Recovery from natural disasters such as hailstorm and floods, Community education, fire safety, and hazard prevention.

Firefighters have a community spirit and a strong team commitment.

As a representative of a well-respected profession, firefighters the traits that allow us to work under the unique conditions and meet the demands of the job.

These include a high level of fitness, ethical, emotional resilience and tolerance technical problem-solving integrity, honesty, and trustworthiness strong community spirit dedication, commitment, and excellent work flexibility and adaptability excellent interpersonal and communication skills being a team player and understanding team dynamics.



Strategic Safety Advisor to the Incident Controller

Event: NSW 2019/2020 Fire Season
Location: NSW Region South, Moruya / Narooma   
Role: Incident Management Team 


Strategic Safety Advisor to the Incident Controller

Event: NSW 2019/2020 Fire Season
Location: NSW Region North, Glen Innes  
Dates: 31.12.2019 - 05.01.2020
Role: Incident Management Team


Strike Team Crew Commander

Event: NSW 2019/2020 Fire Season
Location: Port Macquarie NSW
Dates: 23.11.2019 - 28.11.2019 
Role: Strike Team Deployment 


Crew Commander

Event: NSW Storm and Tempest
Location: Central Coast NSW 
Role: Incident Response 


  • ICAM Qualified 
  • 2019 Community Risk Reduction Steering Committee member, Nominated by the Deputy Commissioner Field Operations 
  • AIPM Captains Leadership and Development Program
  • 2015 Public Sector Young Leaders Conference
  • 2017 Public Sector Young Leaders Conference
  • Former Member of the FRNSW Commissioners Participative Council
  • 2016 FRNSW Recognising Achievement Seminar 
  • 2017 FRNSW Mental Health Seminar
  • 2018 FRNSW/ CAL FIRE, California Disaster Debrief
  • FRNSW ARC-GIS Hydrant inspection pilot program 
  • FRNSW Corporate Training - CV & Interview skills
  • FRNSW Corporate Training – Respectful Workplaces, Bullying and Harassment prevention
  • FRNSW Incident Management Systems (IMS)
  • FRNSW Senior Fire Education review 
  • FRNSW Junior Fire Education review 
  • FRNSW Multi-Agency Leadership Program
  • FRNSW Station Planning System Development - Retained Subject Matter Expert
  • FRNSW Metropolitan North 2 Captains Conference 2017
  • Mental Health First Aid Australia - Certified
  • 2018 Churchill Scholarship Applicant 
  • Retained Firefighter Recruitment Interview Panel Member, Convener & Hiring Manager
  • Incident Controller - Structure Fire 2nd Alarm (Multiple) 
  • Staging Officer - Structure Fire 3rd Alarm 
  • Sector Commander - Hazard Reduction, Structure Fire 2nd Alarm (multiple) 
  • Safety Officer - Structure Fire 2nd Alarm (multiple)
  • NSW Justice of the Peace (JP)
  • NSW Public Sector Mentor - Young Professionals Network
  • Public Service Commission - Recruitment Course
  • Member of the Australasian Institute of Emergency Services 
  • Member of the Public Relations Institute of Australia


May 20152020

Associate Degree of Emergency Management

Charles Sturt University


Introduction to Emergency Management


Hazard Identification & Risk Assessment


Emergency Decision Making


Emergency Management Development Planning 

EMG206  Critical Analysis of Disaster Response
EMG208 Post Impact Disaster Management 
EMG309 Humanitarian Relief 
MGT100 Organisations and Management 
MGT210 Organisational Behaviour 


Communicating Environmental Data


Psych Health & Human Services


Psychology of Stress and Trauma


Team Management & Leadership



Terrigal high school

NSW Government Education and Training




Board of studies, New South Wales


The Australian Institute of Emergency Services (AIES)

The Institute aims to provide a professional body for the study of the roles and functions of Emergency Services and Emergency management Organisations throughout Australia, and the promotion and advancement of professional standards in these and associated services.

Public Relations Institute of Australia (PRIA)

The Public Relations Institute of Australia (PRIA) is the national industry body for public relations and communication professionals in Australia. PRIA represents and provides professional support and recognition to practitioners and consultants nationwide. 



Provide emergency care




PUAFIR201B Prevent injury Competency 29/08/2013 31/12/9999
PUAFIR207B Operate breathing apparatus open circuit Competency 29/08/2013 31/12/9999
PUAEME002C Manage injuries at emergency incident Competency 3/11/2013 31/12/9999
PUAEME003C Administer oxygen in an emergency situation Competency 3/11/2013 31/12/9999
PUAFIR306B Render hazardous materials incidents safe Competency 31/10/2013 31/12/9999
PUAFIR308B Employ personal protection at a HAZMAT incident Competency 31/10/2013 31/12/9999
FREPR1A01A Risk management Competency 29/08/2013 31/12/9999
FREPR1A02A Electrical Hazards awareness Competency 29/08/2013 31/12/9999
FREPR1A03A Incident Crew Management System (ICMS) Competency 29/08/2013 31/12/9999
FREPR1A04A Hose rolling and bowling Competency 29/08/2013 31/12/9999
FREPR1A05A Practical firefighting activities Retained Competency 29/08/2013 31/12/9999
FREPR1A06A Wildfire Competency 29/08/2013 31/12/9999
FREPR1A07A Urban fire Competency 29/08/2013 31/12/9999
FREPR1A08A Practical firefighting activities Competency 29/08/2013 31/12/9999
FREPR1A09A Ladders Competency 29/08/2013 31/12/9999
FREPR1A10A Extinguishers Competency 29/08/2013 31/12/9999
FREPR1A11A Practical firefighting activities Competency 29/08/2013 31/12/9999
FREPR1A12A Structural Firefighting 1 Retained Competency 31/10/2013 31/12/9999
FREPP2A01A Inspect and test equipment Competency 1/04/2014 31/12/9999
FRETCS01A Operate BA Competency 9/06/2015 31/12/9999
HLTFA311A Apply First Aid Competency 3/11/2013 28/06/2017
PUATEA004D Work effectively in a public safety organisation Competency 1/04/2014 31/12/9999
HLTFA211A Provide basic emergency life support Competency 29/06/2014 28/06/2017
HLTFA404C Apply advanced resuscitation techniques Competency 29/06/2014 28/06/2017
HLTAID007 Provide advanced resuscitation Competency 1/07/2017 30/06/2020
FRETCL13A Power saw training Competency 15/03/2016 31/12/9999
HLTAID003 Provide first aid Competency 1/07/2017 30/06/2020
RIIWHS204D Work safely at heights Competency 7/03/2016 31/12/9999
HLTAID002 Provide basic emergency life support Competency 1/07/2017 30/06/2020


Appointed New South Wales Justice of the Peace - Registration Number 227818

Fire and Rescue New South Wales Climb for MND - Tower Marshall, 2018

Young Professional Network - Justice Cluster Mentor, Mar - Sep 2019 

New South Wales Rural Fire Service - Firefighter, Feb 2011 - Present (Inactive Reserve)


  • Safety Induction
  • First Aid
  • Volunteer Induction
  • Bush Firefighter
  • Village Firefighter
  • Navigations
  • BAO (Breathing Apparatus Operator)


Susan McDougall  - Manager Recruitment, Fire and Rescue New South Wales

E: [email protected] 

Ph: 0419 163 121

Chief Superintendent Jeremy Stubbs - Commander Equipment Logistics, Fire and Rescue New South Wales

E: [email protected]

Ph: 0400 880 265

Inspector Mark Delves - Duty Commander, Fire and Rescue New South Wales

E: [email protected]

Ph: 0414 811 113

Superintendent Craig Wright - Manager Operational Safety, Fire and Rescue New South Wales 

E: [email protected] 

Ph: 0416 260 430

Superintendent Peter Jacobs - Manager Professional Standards, Fire and Rescue New South Wales 

E: [email protected]

Ph: 0459 242 716