Download PDF

Summary

I graduated from DeVry University with my Bachelors of Science in Business Administration with emphasis on Business Informational Systems. I would love a chance at working for a company as great as yours. I am currently a student at The Art Institute of Pittsburgh (online classes) studying for my Digital Workflow Certificate in Photography.

Since I currently work from home complete, I'm always on a computer working on something.  If it's not my regular job with the gaming industry, it's working on my client's promotional packages that they have with em.

Work History

Dec 2014Present

Customer Support Representative

Sikes Enterprises
Home--Customer Support Representative Answered Inbound customer calls for a wireless/gaming company. Basic troubleshooting of gamily consoles. Payment processing of payments needing to be posted immediately to unlock their profile.
Jan 2004Present

CEO / President

L & J Promotions

My company can do everything from business cards to website design and hosting.  There's also a full blown printing company component built into the structure of the company.

May 2014Oct 2014

Customer Support Representative

Convergy's@ Home
Home-Mobile, AL-Customer Support Representative Answered Inbound customer calls for a wireless company. Basic troubleshooting solving of cell phone service. Payment processing of payments needing to be posted immediately.
Jan 2014Apr 2014

Tech Support Representative

Teletech@ Home
Home-Mobile, AL-Customer/ Tech Support Representative(Seasonal Position)
Jan 2007Oct 2013

Support Representative

Computer Programs and Systems, Inc
Mobile, AL-Peripheral Support Representative Telephone support for hardware equipment at hospitals On-Call Representatives for afterhours support for hardware services. Travelled to hospitals to fix/replace their computer hardware(servers, tape drives, disk drives, etc.).
Mar 2006Dec 2006

Bill Collector

West Asset Management
Mobile, AL-Bill Collector Collect on defaulted student loans. Take financial statements from borrowers Skip trace to locate new and updated information on borrowers.
Mar 2006Oct 2006

Center Manager

Check Into Cash
Mobile, AL-Center Manager Overseer of payday advances made to our customers. Marketing of payday advance services offered by company. Practice collection procedures for delinquent accounts.
Feb 2003May 2005

NCO

Financial Systems, Inc
NCO., Mobile, AL.-Bill Collector Process bill collections for major companies throughout the country. Verified information with financial institutions when needed. Process credit cards and recover bounced checks.
May 2002Dec 2002

Housing Referral Specialist/it Department

AMASSI, Inc
Oakland, CA.-Housing Referral Specialist/IT Department/Technical Support Department
May 2002Oct 2002

Administrative Assistant/trainer

Kelly Services

San Rafael, CA.-Financial Data Entry/Administrative Assistant/Trainer Entered telephone appointments that were faxed into the home office. Ran and distributed administration and financial reports. Processed Payroll for the telemarketing appointment setter for the GEFA Long Term Care Call Centers. COMPUTER SKILLS · Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Outlook Microsoft Access Microsoft Internet Explorer Microsoft FrontPage Windows 95/98/ME/XP Mac/OS Business Affiliations CEO of L&J Promotions http://www.landjpromotions.com http://www.landjpromo-clients.com Vice President of One Life Worldwide Ent., LLC.-http://www.onelifeworldwide.com/ol18 Owner of Affordable Print Services http://www.affordableprintservices.com Independent Associate Legal Shield-http://www.legalshieldassociate.com/hub/jamesogriffin

Education

20102013

Master's In Business Administration

Keller Graduate School

I was going to Keller Graduate school for my Master's In Busienss Administration.

19992004

BS In Business Administration

DeVry University

I  graduated with my BS in BA from DeVry University.

19961998

Computer Science

Southern University

I started my first year in college with a passion of mine.  I wanted to learn more about how computer programs are written and executed into a mass production of how our world is able to run today.

Skills

Computer Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Access

Microsoft Internet Explorer

Microsoft FrontPage

Windows 95/98/ME/XP/8.0/8.1/10  & Mac/OS 

Adobe Creative Suite of Programs.

Portfolio