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Work experience

Jan 2013Present

Multiple Unit Manager


 Multiple Unit Manager, Sodexo, York. Ensure compliance with COSHH, Food & safety management Assist staff to further their skills through training and development. Budget and P&L control Creating food menus with the head chef with in a fixed tariff contract finding ways to improve sales and profit. Monitor and implement SLA's and KPI's. Manage 60 plus room accommodation Facilities

Mar 2012Dec 2012


Ye old sun inn
Manager,, Colton. Multi award winning Restaurant implemented a better service style improving customer experience introduced new and extended wine list Started a training programme for all staff Staffing Ordering stock, sourcing new suppliers Greeting and meeting customers Nominated for best front of house team 2012
Aug 2010Mar 2012

General Manager

General manager, the Raggalds, Queensbury Organise and plan weddings and functions for 200 pax Stock control Business promotion via mail drops, emails and websites and advertising. Maintained and improved sales and GP's Created food menus, on a fresh basis with as many local suppliers as possible. Source and liaise with Suppliers & Contractors. Organised and assisted staff to further their skills via external training.
Nov 2001Aug 2010

General Manager, Fuller

Fuller, Smith & turner, London
General manager,, Winchester, New Forest, Arundel Joined the company as General Manager/Chef and have progressed through four different sites through the company, to a 15 bed roomed hotel Responsible for P&L account Maintain and improve sales and GP's of all areas of business. Maintain stock and orders. Creating, cooking and developing fresh, local and seasonal food menus Building good relationships with Suppliers & Contractors. Recruitment and training up to 30 members of staff depending on size of unit. Comply with Health & Safety, Fire Safety, Environmental Health and Licensing Law regulations. Assist staff to further their skills in promotional strategies and effective selling skills. Very key in the hotel business promoting the rooms via cold calling, emails and websites. Aspired to achieve the best customer service standards through attention to detail. Gained a silver breakfast menu award from visit Britain


Aug 1983May 1987

Saint Mary's academy


food safety
Communication Skills