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George C Wallace State Community College

Associate of Science (A.S.), General Studies

Concentration: Computer Information Systems - 18 Semester Hrs. in Information Sys. Courses


B.Sc in Information Systems

University of South Alabama

Advanced Diploma


Certificate of Completion of Institution Requirements – Engineering /Transportation Technologies June 2009 & 2010 Certificate 2nd Place Computer Bridge Design – West Point Bridge Designer Software

Summer Advance Transportation Institute - University Transportation Center for Alabama

Alabama Department of Transportation Montgomery, AL Sponsor/ Facilitator

Sponsors - University Transportation Center for Alabama – HQ Tuscaloosa, AL (UA, UAB, and UAH)

Research & Innovative Technology Administration (RITA) U.S Department of Transportation (US DOT)


Oct 2014Present

Microsoft Virtual Academy - Understanding Active Directory

Microsoft Inc.
Sep 2013Present

Test Out PC Pro

Test Out Corporation
Wallace Community College: Hardware and Software Support Training Course License #: C8PJ
Jun 2014Present

Sakai 101 Certified Trainer

University of South Alabama - Innovation in Learning Center
Sakai 101 is USA’s basic, four-part certification program that represents the minimum competencies* required for using Sakai CLE effectively for courses and collaborative projects.

Work experience

Aug 2014Present

Technical Support Assistant

University of South Alabama-College of Education Mobile
  • Maintaining classroom and lab computers and peripherals
  • Liaison between the College of Education and the University Computer Center on matters pertaining to the network, computer configuration, software, and Web services,
  • Assist with hardware, software, and peripherals for university-owned and personal equipment,
  • Assist with building, installing, and maintaining faculty and staff assigned computers and peripherals and any other duties determined by the Coordinator of Technology.
Aug 2014Present

Technical Services Assistant

University of South Alabama - Computer Services Center
  • Assist the Computer Services Center- Technical Services with Technology Inventory
  • Maintain and Operate the Computer Services Inventory database.
  • Provide Contractors with materials needed for projects for the University.

Course Developer

University of South Alabama/Innovation in Learning Center
  • Course development and design using an Authoring Tool (Adobe Captivate 7)
  • Importing course elements into Sakai/USA Online (Learning Management System)
  • Test the Course in the Learning Management System & make sure it is compliant with accessibility laws.
  • Assist the LMS Systems Manager with course accessibility and technical issues.
  • Coordinate with the Videographer for audio and video changes and technical issues.
  • Make documentation of issues & solutions and course design structure & layouts.
May 2012May 2013

Print shop/ Shipping & Receiving/ Property Mgmt. Assist

Wallace Community College-Selma,AL
  • Provide professional administrative services such as: maintaining all department records and files, preparing letters, memos and spreadsheets, ordering and maintaining supplies and materials, using computer system(s) to perform daily assignments, preparing and submitting
  • Provided direct IT support for the Department and prepared inventory reports.
  • Compile and maintain accurate records of all physical inventories of all State and Federal Property.
Jan 2012May 2012

Technical Support Assistant

Wallace Community College Selma, AL IT Services
  •  Installing hardware and software systems
  • Maintaining or repairing equipment
  • Troubleshooting a variety of computer issues
  • Setting up computer security measures and Configuring computer networks
  • Offering technical support on-site, via phone, or email

Sales Associate-Shoe

Shoe Dept
  •  Provides a high level of customer service support.
  • To assist management with new employee training.
  • Prepared Transfers for shipping, and perform markdowns and label advertised sales
  • Perform inventory for Audits and Meet Sales Quota
Jan 2009May 2011

Library Technical Media Assistant

Selma High Scholl Selma,AL
  • Provide IT Technical Support to the School Library
  • Maintain all Media Devices (TVs, DVD players, VHS players, tape players, projectors etc.)
  • Direct library users to standard reference sources
  • Maintain Library Website Updates and Loan System (Spectrum)
  • Organizing and maintaining periodicals
  • Performing basic cataloging, Inventory, and report.


Cisco WebEx
collaboration, online meeting, web conferencing and videoconferencing application
Adobe Captivate
is an e-learning tool for Microsoft Windows, and since v.5 Mac OS X which can be used to author software demonstrations, software simulations, branched scenarios, and randomized quizzes in .swf format. It can also convert Adobe Captivate generated .swf to .avi which can be uploaded to video hosting websites. For software simulations, Captivate can use left or right mouse clicks, key presses and rollover images. It can also be used for screencasts, podcasts, and the conversion of Microsoft PowerPoint presentations to the Adobe Flash format.
Microsoft Office Suite
Microsoft Office: Word, Excel, PPT, Outlook, & Publisher
Troubleshoot Hardware