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Work experience

20072010

Office/Building Manager

Boardwalk Rental Communities
  • Provided sole administrative support in a busy property management office.
  • Utilized databases and other programs to organize and maintain accurate and up to date company and customer records.
  • Created, implemented and maintained customer accounts; identified and resolved problems. personally or through our maintenance team.
  • Entered hours for payroll for all staff and contractors.
  • Conducted and verified inventory.
  • Established and maintained positive relationships new customers and tenants.
  • Consistently met or exceeded monthly rental/sales goals; recognized for exceeding standards on a regular basis.
  • Scheduled appointments and greeted new customers on a daily basis answering questions, and making appropriate referrals.
  • Quickly and effectively resolved customer issues and concerns through active listening and expeditious referrals to the appropriate department.
20062006

CSR

Sykes Canada

Education

20122013

OSSD

G. A. Wheable

Certifications

20092009

REIC 2600: Ethics and Business Practice

Real Estate Institute of Canada