Printing tool Download PDF

JALENA R. DAVIS

Highly motivated, friendly, and smart administrator who has been recognized for maintaining and building strong relationships and networks seeks a management position. Core competencies include: effective communication skills, ability to easily breakdown barriers and understand customer needs, and superior customer service skills.

Work History

2016PRESENT

Marketing Manager

PROMEDIC HOME HEALTH/DME/HOSPICE 832-752-8523

 COMPANY SELLING HOME HEALTH/DME/HOSPICE SERVICES IN WEBSTER, TX

MARKETING MANAGER

Increased new leads for the company.  Increased productivity of Marketing Director. Increased productivity and efficiency of company by training new employees for specific territory marketing.  Increased organization of Marketing Director.  Increased awareness of company in the Clear Lake, League City, Texas City, Pasadena, and Baytown areas.  Increased awareness and education on how to identify a patient who would be a good fit for Home Health.  Created positive reputation for the company by organizing community events for residents at local nursing homes.

20152016

Physician Liaison/Satellite Office Manager

TEXAS GULF COAST MEDICAL SYSTEMS 281-724-0202

MULTI SITE PRIMARY CARE AND SPECIALTY HEALTH CARE SYSTEM WITH VARIOUS LOCATIONS THROUGHOUT CLEAR LAKE , TX

Laid off from company due to position and budget cuts.

PHYSICIAN LIAISON/SATELLITE OFFICE MANAGER

Successfully oversaw acquisitions and mergers of two new physician practices.  Successfully directly managed six physicians, two nurse practitioners, and 35 medical office staff. Successfully indirectly aided in management of 25 physicians. Increased employee and company morale via implementation of monthly health awareness campaigns internally and externally within the Southeast Houston community.  Increased awareness and reputation of company via cold call marketing, email marketing, and promotional events at local health fairs, monthly newsletters, and Clear Lake Chamber of Commerce events.  Successfully oversaw referral department adhering to guidelines of TGCMS Coordinated Care Referral Network.  Successfully aided Marketing Director in re branding project.  Successfully initiated Social Media awareness of company through implementation and upkeep of several social media platforms including facebook, instagram, twitter, pinterest, and snapchat.  Increased networks for TGCMS within the Clear Lake, League City, Pasadena, and Pearland communities. Promoted after just 3 months of being with the company. 

20042014

Physician Liaison/Practice Administrator

GROWTH &RECOVERY SERVICES PAIN MANAGEMENT CLINIC 856-663-3000

 PAIN MANAGEMENT. PSYCHIATRIC, AND ADDICTION MEDICINE CLINIC PROVIDING MEDICAL AND PSYCHOSOCIAL SERVICES LOCATED IN MARLTON, NJ

Left organization due to geographical relocation.

PHYSICIAN LIAISON/PRACTICE ADMINISTRATOR

Increased patient intakes and revenue by 300% within the first year of being with the company.  Successfully worked within $400,000 yearly budget for making purchases and allocating funds as manager of the practice. Promoted within 2 years of being with the company.  Increased company awareness and health education regarding psychiatry, pain management, and addiction medicine within the South Jersey region via newsletters, email marketing, cold call marketing, consultative marketing skills, and meetings with health care and NJ government officials.  Increased patient intake efficiency for the organization by cutting down 1 hour off of intake time.  Successfully organized Medical Director leading to greater productivity for the organization.  Successfully implemented weekly group therapy sessions for the patients.  Successfully planned and coordinated corporate events for the company.  Drastically reduced insurance claim denials in first year increasing practice revenue.  Increased patient satisfaction by successfully cutting down patient wait times by 30 minutes.  Successfully wrote grant proposal, revised company policies, mission, vision, and values and strictly adhered to Quality Assurance measures set forth by State of NJ eventually leading to grant funding for the organization in order to help indigent patients.

Education

20022006

B.A.

Rutgers University

POLITICAL SCIENCE/PSYCHOLOGY

Skills

Microsoft Office

Microsoft Office is an office suite of applications, servers, and services developed by Microsoft. ... Initially a marketing term for a bundled set of applications, the first version of Office contained Microsoft Word, Microsoft Excel, and Microsoft Power Point.