Jalal Almontaser Billah


Dynamic +6 years HR/Marketing career reflecting pioneering experience and great performance in IT/Telecommunication industries. Remain in the cutting-edge, driving new business through key accounts and establish strategic partnerships and dealer relationships to increase channel revenue,

  • Expert in sophisticated e-Commerce sales modles.
  • Outstanding success in building and maintaining relationships with key corporate decision-makers, establishing large volume, high profit accounts with excellent level of retention and loyalty.
  • Exceptionally well organized with a track record that demonstrates selt-motivation, creativity, and initiative to acheive both personal and corporate goals.

Work History

Work History
Feb 2008 - Present

Customer Service Rep.


Syriatel is a leading GSM Network provider in Syria, it provides different services such as GSM/GPRS/3G and Internet broadband connections.

I was responsible for Customer Service.

Jan 2007 - Present

HR & Marketing Rep.


Norterst provides IT solutions for different kinds of companies (mostly governmental).

Norterst provides CMS, SMS and RFID solutions.

My role was to engage the clients that we already got a communication channel with and give them some Presales technical education, design the suitable solution for a certain client with the help of the Technical department team.

Then I moved to the HR department, I am responsible to maintain employees records, coordinate training, review the contracts, and manage daily tasks and follow up.

2005 - 2007

Pre Sales / Marketing Executive


SCS-NET (Aloola) is a leading ISP in Syria (the first one which opened in the market), they provide different kinds of internet connections to their huge number of clients.

My duties in this company were to find possible customers and engage them, provide them with the most suitable solution for their needs or prepare a study about their real requirements.

I was involved mostly in Internet Broadband and Prepaid solutions, usially I had a certain target to meet and I never missed it.


Feb 2009 - Present


Syrian Virtual University
2007 - Present


Unlimited Horizons
Sep 2003 - Sep 2005


Aleppo University
Sep 1998 - Aug 2003


Aleppo University



DreamWeaver / Adobe photoshop

Working with those products is a hobby for me

Relational DBs systems (MS SQL - Oracle - MySQL)

Got a brief knowledge about those systems, and worked in some minor things in them (knowledge needed for Pre sales processes)

Development tools (PHP + MySQL) / Java / HTML

Troubleshooting and problem solving skills

MS Project / EA (Enterprise Architect) UML Tools

Internet Usage/Search, Office, Windows

Communication Skills