Download PDF

Work experience

Aug 2014Present

Sales Associate

Macy's (West Dundee, IL)
  • Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs
  • Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, Macy's, and the purchase
  • Ensuring that fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the selling floor
  • Maintaining selling floor presentations, and restocking them as needed
  • Learning Macy's systems and procedures to enhance selling efficiencies and complete support duties
  • Handle all returns courteously and professionally
  • Responsible for achieving personal sales goals and Star Reward goals
  • Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer – the most important person in our stores
  • Be knowledgeable of and perform sales support functions related to POS procedures
  • Develop product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer
  • Be aware of current promotional events and sales
  • Maintain good housekeeping standards
  • Adhere to Loss Prevention and inventory control and compliance procedures
  • Perform other duties as assigned
  • Regular, dependable attendance and punctuality
Feb 2014Aug 2014

Cashier

Burger King ( Elgin, IL)
  • Began and ended the days counting the money in cash drawers.
  •  Greeted and took orders from customers, package orders, took payments and issued receipts.
  • Worked at a drive-through window, taking orders via headset.
  • Maintained cleanliness of counters, dining, serving and restroom areas.
  •  Kept supplies such as napkins, paper bags and condiments stocked.
  •  Helped with basic food preparation, such as cooking and packaging.

Education

Jan 2014Present

Associates in Science

Elgin Community College

Nursing Program

Aug 2013Dec 2013

Associates in Science

South Suburban Community College

Nursing Program

Aug 2009May 2013

High School Diploma

Elgin High School

Text section

References

Chikibia Smith

Macy's (2014-present)

(224) 305 - 2904

Joann Tate

Volunteer Leader

(773) 924 - 1328

Kassandra Rosario

Personal Reference

(847) 529 - 3248

Marquisha Freeman

Mentor

(815) 914-0864