Jakeila Douglas

Work experience

Work experience
Aug 2014 - Present

Sales Associate

Macy's (West Dundee, IL)
  • Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs
  • Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, Macy's, and the purchase
  • Ensuring that fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the selling floor
  • Maintaining selling floor presentations, and restocking them as needed
  • Learning Macy's systems and procedures to enhance selling efficiencies and complete support duties
  • Handle all returns courteously and professionally
  • Responsible for achieving personal sales goals and Star Reward goals
  • Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer – the most important person in our stores
  • Be knowledgeable of and perform sales support functions related to POS procedures
  • Develop product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer
  • Be aware of current promotional events and sales
  • Maintain good housekeeping standards
  • Adhere to Loss Prevention and inventory control and compliance procedures
  • Perform other duties as assigned
  • Regular, dependable attendance and punctuality
Feb 2014 - Aug 2014


Burger King ( Elgin, IL)
  • Began and ended the days counting the money in cash drawers.
  •  Greeted and took orders from customers, package orders, took payments and issued receipts.
  • Worked at a drive-through window, taking orders via headset.
  • Maintained cleanliness of counters, dining, serving and restroom areas.
  •  Kept supplies such as napkins, paper bags and condiments stocked.
  •  Helped with basic food preparation, such as cooking and packaging.


Jan 2014 - Present

Associates in Science

Elgin Community College

Nursing Program

Aug 2013 - Dec 2013

Associates in Science

South Suburban Community College

Nursing Program

Aug 2009 - May 2013

High School Diploma

Elgin High School



Chikibia Smith

Macy's (2014-present)

(224) 305 - 2904

Joann Tate

Volunteer Leader

(773) 924 - 1328

Kassandra Rosario

Personal Reference

(847) 529 - 3248

Marquisha Freeman


(815) 914-0864