Guest Service Intern
Conference Chicago, U.S. Equities Realty
I rotated through three departments: front desk, conferencing and security. Front desk duties included supervising other interns, implementing new procedures, providing concierge service, checking guests in/out, and making reservations. Conferencing duties included preparing conference rooms and assisting guests as needed. Security duty included nightly rounds. Our team of 15 employees met the needs of up to 1100 guests staying with us.