Summary

Driven student excelling in leadership, hospitality and quality service to offer the best for employers, co-workers, and customers.

Interest

Snowboarding, Longboarding, Music

Objective

I am seeking full time position in the hospitality industry in which I will succeed, advance and grow with the company while challenging myself and continuing to expand my abilities.

Work History

Work History
May 2011 - Aug 2011

Guest Service Intern

Conference Chicago, U.S. Equities Realty

I rotated through three departments: front desk, conferencing and security. Front desk duties included supervising other interns, implementing new procedures, providing concierge service, checking guests in/out, and making reservations. Conferencing duties included preparing conference rooms and assisting guests as needed. Security duty included nightly rounds. Our team of 15 employees met the needs of up to 1100 guests staying with us.

Sep 2010 - May 2011

Sales Associate

Dunham's Sports of Menomonie

I held many responsibilities such as: sales, customer service, point of sale, merchandising and recovery.

Jun 2010 - Aug 2010

Receiving

Ace Distribution

I was responsible for receiving shipments. This entailed unloading shipping containers, carton count inspection and product organization.

Mar 2006 - Feb 2010

Crew Leader

Culver's of Muskego

Duties included supervising and managing a team of 4 to 10 crew members on a daily basis. As well as provide training, implement new strategies, and working both front and back of the house as needed

Sep 2008 - Dec 2009

Crew Member

Culver's of Menomonie

I was responsible for provide training, implement new strategies, and working both front and back of the house as needed. I worked at both locations while attending UW-Stout.

May 2009 - Sep 2009

Member Service Intern

Geneva National Golf Club

I assisted in coaching the Members Junior Golf Program. Other duties included preparing golf carts, cleaning clubs, setting and picking the range, and organizing the member’s bag room. 

Education

Education

Skills

Skills

Customer Service

I go above and beyond what is expected by the customer.

Public Speaking

Technology Integratioin

I designed and built a website for the UW-Stout Ski and Snowboard Club that is the hub for our new social media and web based marketing initiative.

Microsoft Excel

Budget Management

I prepare and manage all the budgets for both the UW-Stout Ski and Snowboard Club as well as the UW-Stout Longboard Club